Yes. VSHUB service is really sucks. Dont ever use their service. and the customer service is so rude.

charge me 3.5kg for RM5xx.
Ridiculious

please do not use vshub,
charged me for Rm5xx, FINE, they willing to send the parcel back JOhor and recount the charges. (In my heart Im thinking wow not bad).

Then need to wait few weeks only the parcel reach johor site.

When I make payment, I choose standard chartered. Which is online banking and there is the instruction step by step how to transfer using standard chartered online.

I bank in on Monday call on Tuesday to check when my parcel will ship out. They say payment not in yet. Ask me to print screen the transaction to them. Need to wait 3 working days as this is diff bank. ( ok I understand). Wednesday still not in yet and ask me to call my bank and verified it. So i called and my bank said is succesful. Thursday still no bank in. Friday also say not bank in yet. At first ask me if I do transfer online, the charges deduction is by me or them. Cause they got 1 amount which is almost the amount v me. Then ask me call my bank again to check and they said that they called their bank and confirm. I will complaine to Federation of Malaysian Consumers Associations.