I have read a couple of bad and good reviews on VSHUB. Well, i thought perhaps they have improved through the years so I decided to give it a try to see how it goes. So, I opted for their Personal Shopper Service, where customer pay to VSHUB and they will purchase the item on our behalf. As a first time customer, I must agree with the bad reviews given.

VSHUB Services is very slow and dissatisfying.

After all the hassle of communicating with the staff, i decided NOT TO BUY the item anymore.

For example,
1. Enquiring information on purchasing item, took a week to reply.
2. BAD communication by staff through email (the only way to communicate). VSHUB staff do not provide detail information upon customers requests, they only provide vague information. (sounded like inefficiency/fraud to me)
3. Asking for a refund, I had to send 3 emails and all I got was "we will get back to you soon" emails without any given reason on the slow process. Had to remind every week to reply my email.
4. Their emails to customers are always one or two liners. Not detailed. Refund amount was less than the amount paid. No emails stating why. Had to trace back my old emails to find that they took out the service fees. This should be mentioned in their emails. Explanations like this assure customers that the company has a sense of responsibility to customers.

Hope VSHUB can improve their services. As for now, i'd rather go for other companies.