tat doesnt mean celcom is better now... i think even worse..

from my personal point of view,  celcom is strictly impose da 5GB fair bandwidth usage, which make his customer complaint ended. like, if we complaint it is slow, celcom reply with 1 sentence, u over 5GB of bandwidth. thus being capped down da speed.. so, customer got nothing to say while juz keep on use it at low speed.

this mean, level of dissastification is lower when lesser ppl ended their complaint without anything improved.

im in that case too, now i apply another streamyx for home use.. while transferring my celcom to my PDA. i cant feel da slowness since my pda doesnt nid to use full speed which is 3.6MBPS.

now, level of dissatification drops.. mean lesser complaint only.. doesnt mean anything else.