My tube now when lock the phone manually (using the slide key on the side) the screen color stays on instead of turning dark... If let it idle and lock itself it turns dark properly..

Mysterious... Looks like its back to the NCC for Round 4!

First 3 visits to NCC :
http://forum.lowyat.net/index.php?showtopi...post&p=23755906

Hi guys,

This is regarding my 4th visit to NCC.

I called Nokia Careline again, they put me through to a supervisor, who called the Nokia Center telling them I'm coming.. then at the Nokia Center (Amcorp Mall again because they give better service then the Sunway one), the manager attended me again and managed to fix the phone.. they said it was a problem with the sensor and some ribbon and they changed it all. It took about 2 hours to fix.

The manager also informed me v20 is officially out for Malaysia since a few days ago (since Monday I'm assuming, if it was a few day ago) and she proceeded to upgrade my phone to v20. I asked her whats the difference, she said the one before was meant for a different region.

Anyway, it looks exactly the same as the v20 that I had when it was first released in Malaysia few weeks ago before it was pulled out, I'll put the details here so that v20 users can compare and confirm its the same.

Version : v20.0.012
Version Date : 26-01-2009
Custom Version : 20.0.012.C02.01
Custom Version Date : 26-01-2009
Type : RM-356

Maybe this one preserves the language settings because there were reports before that after upgrading some users lost support for chinese language etc, right?

So looks like no more need to use Phoenix, Nemesis, JAF or any other 3rd party flasher. Wait for it to appear in NSU / FOTA or bring your phone to NCC and get it upgraded there if you cant wait! (dont forget to backup things first, even though it has User Data Preservation, somehow NCC wiped out my whole phone, lucky I got backups)


Cheers!

Maybe that was the confusion she mentioned.. they were accidentally pushing out EURO / EMEA firmware out on NSU in Malaysia, and they pulled it out.. Maybe this one is the correct APAC version? I dunno.. no straight answers from Nokia anyway

NCC Amcorp Mall 10th floor updated it for me today 2.00PM 25-FEB-2009.


I have the same thing too when I'm using Digi. When I'm using Maxis and Celcom, its not there. I believe it's a Digi feature - my Digi has Divert capability even though I do not activate it. I dont think it's a phone problem..

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Added on February 25, 2009, 6:17 pmEr.. OVI is not for opening/editing Office programs/documents..
It's just a rebranded version of Nokia PC Suite.

This post has been edited by lordskarn: Feb 25 2009, 06:17 PM

If you want DIY first, try reset / format etc first to rule out software issue. If still cannot, or got no time, just send to NCC. I recommend Amcorp, be firm and request for a fast resolution, and normally they can solve within a few hours.. Can go yamcha at the McD at 3rd floor first..

Warranty card say your memory card is just covered for 90 days.. so if you suspect memory card faulty, fast fast go exchange!!!!

Lol the processor in Tube is struggling to survive with Symbian alone.. putting Win3.1 or Win9x on top of it.. I wonder if it'll explode.. LOL..
Even without additional Windows its already lagging sometimes.. I feel like upgrading the 128MB SDRAM to 4GB DDR2

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Added on February 25, 2009, 7:10 pmLogically, looks like its an app.. try doing elimination process!

This post has been edited by lordskarn: Feb 25 2009, 07:10 PM

Actually we can complaint for everything...

..... but whether they do anything or not, thats the problem!

I managed to install quickoffice but it doesnt seem to support touch screen and very hard to browse through the pages etc.. not so nice.. maybe have to wait for new version to come out? mine is an ooold version 2007 one i think..

pdf I use the free Adobe Reader provided by nokia for E71.. bit tricky to navigate also because cant scroll with touchscreen, have to use the adobe menu to go next page or resize view etc, but as I need it to view urgent documents only like travel itinerary etc its okay lah..

If anybody got better suggestions for a Tube compatible pdf / doc viewer, please share!

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Added on February 27, 2009, 2:42 amSince its under warranty, any problem just go there lor.. we deserve to get a fully non-defective product, no matter how small the defect may look like..

Update :

Attached here is the version I use, its a freeware given by Nokia (Supposedly for E series, but can install and use on Tube also).

 Adobe_Reader_Nokia_Eseries.zip ( 1.6mb ) Number of downloads: 70

Alternate download link :
http://www.nokia-asia.com/A4416085?url=htt...kia_Eseries.sis

Please note you will have to click Accept to agree to Nokia license terms as per the URL above to use this software. Thank you.

This post has been edited by lordskarn: Feb 27 2009, 03:06 AM

Where did u send the tube.. mine was sent for 2 almost major repairs, and they were able to do both within 2 hours each time.. first was change of motherboard - which changes my product code etc all together like new, then second time change of what they call as "sensor and ribbon" because my slide keylock switch not working.. sent to NCC Amcorp Mall 10th floor (in PJ)

And now I'm probably having a new problem as well, whenever using the built in loudspeaker for calls, all my friends complain very hard to hear.. tried with 4-5 ppl all say the same.. I remembered it was crystal clear before changing the motherboard because they were complimenting "your voice sounds so clear on the new phone"..