I wonder anyone has experience the same situation like mine.
I was using DGBB for a month and a half and was all fine.
I live in Jln Ipoh, near Dynasty hotel area.
My area is a non official 3G coverage area, but I've been receiving 3G signal from spillage of other 3G area i guess.
The signal wasn't strong, was around 17% to 24%, but it was good enough for me to get a stable connection.
And that was until 3 days go.
I came back from work and suddenly discovered there wasn't anymore 3G signal, only down to EDGE.
I called the DGBB customer support to relate my case to them.
They said my area is not a 3G coverage area and there's nothing he can do about it.
I told him to check my bandwidth usage as that would be a proof that I've been getting the 3G signal usage all these while.
Also I told them, I manually search for the network with my modem and my phone, DG3G did show up, but my modem failed to register to the DG3G network.
His reply was that he can't check my bandwidth and there's nothing he can do. He refused to open a case for me on the basis that my area is not in the official coverage area..
I'm so bloody pissed off rite now coz after a month of happy usage and recommending DGBB to ppl, this is what I got back in return.