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Nokia ♪♥ Nokia 5800 XpressMusic a.k.a "TUBE" V7 ♥♪, 15000 posts & 250 registered users

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lordskarn
post Feb 2 2009, 09:57 AM

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157 posts

Joined: Dec 2004
From: Puchong - Cyberjaya


Hi fellow tubians..

My tube just died yesterday.. all of a sudden..
Its barely a month old (purchased 8-Jan-2009, died 1-Feb-2009)

It was working wonderfully well, I was using the GPS almost everyday, wifi, video etc.. one day after watching a movie on the tube, I put it into my pocket as usual, and when I reach home, it was off and couldnt be started again..

Tried to remove batteries and put it back in, doesnt boot.. tried to reboot without memory card / sim cad - doesnt even boot..

Any suggestions on what to try next? I plugged in the charger also it doesnt say charging anymore..

I'm planning to take it to one of the NCC today.. nearest to me would be Sunway Pyramid as I stay in Puchong.. I hope they got good service there.. Quite frustrating if the repairs etc takes long since I have already subscribed to Diginet unlimited data RM66 and also 1 month of Nokia Maps GPS at RM42.00.. if they take 1 month to fix, thats a waste of all those charges already.. grr..

Anyway it's less than 1 month old.. maybe I should press for a one on one replacement, if its allowed in the warranty terms? What do you guys think..
lordskarn
post Feb 2 2009, 11:05 AM

Getting Started
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Junior Member
157 posts

Joined: Dec 2004
From: Puchong - Cyberjaya


QUOTE(panasonic88 @ Feb 2 2009, 10:16 AM)
try charge it for 30 min or so. see whether can revive it or not.

i dun think it would take 1 month to repair. you may request them to loan you a phone if necessary. (if the repairing takes more than a few days)
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QUOTE(AsuKi @ Feb 2 2009, 10:23 AM)
waaa..really dead meh? any software asing install at ur phone last before it restart? for ur infomation, this happen to me too but it cause by software failure. Phone unable to start when memory inserted. so i remove the memory and reboot the phone again.~ wahlaaa phone can start again. the moral of story, If software failure to work and it installed on ur phone memory then u need to reflash ur phone again. ( using method remove memory card is not working anymore since software was installed on phone memory and we can't reset just like other phone ).

Why waste ur money buy Nokia Maps since we can get free with Garmin XT + realtime update maps from malfreesing.  icon_idea.gif

if ur phone main board broken then it maybe take 1 week to replace,  and if oni software problem then it take 1 days to fix it.
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Thanks guys.. I tried leaving it on the charger for a long time, no response whatsoever.. Maybe it was the charger thats dead after all..

AsuKi, no new installs, phone was working perfectly fine.. I thought of corrupt software as well thats why I remove the memory card, but didnt work.. usually i dont install things directly into the phone memory to avoid corruption..

As for Nokia Maps.. lol.. I bought it because I was hungry.. I needed to locate a Domino's pizza branch in an unfamiliar location.. so I took the address, put it into Google Maps, get the coordinates, and bought and put it into Nokia Maps to get there.. hehehe.. after 1 month expired then I'll try install Garmin..

Anyway heading to Sunway now.. wish me luck..!
lordskarn
post Feb 3 2009, 09:06 AM

Getting Started
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Junior Member
157 posts

Joined: Dec 2004
From: Puchong - Cyberjaya


QUOTE(lordskarn @ Feb 2 2009, 11:05 AM)
Thanks guys.. I tried leaving it on the charger for a long time, no response whatsoever.. Maybe it was the charger thats dead after all..

AsuKi, no new installs, phone was working perfectly fine.. I thought of corrupt software as well thats why I remove the memory card, but didnt work.. usually i dont install things directly into the phone memory to avoid corruption..

As for Nokia Maps.. lol.. I bought it because I was hungry.. I needed to locate a Domino's pizza branch in an unfamiliar location.. so I took the address, put it into Google Maps, get the coordinates, and bought and put it into Nokia Maps to get there.. hehehe.. after 1 month expired then I'll try install Garmin..

Anyway heading to Sunway now.. wish me luck..!
*
Hi guys,

The problem settle already.. It was the charger after all!

Here's my Nokia Service Center experience in Sunway :

- Its located at the top floor along the ice skating rink
- I was there at 1.30PM but got like 5-6 people queing inside the service center part of the shop
- Since Service Center staff all so busy, I grabbed a salesman there who did some troubleshooting also
- Basically he tried his own charger on the phone, and it worked!
- He tested my charger and somehow got it to work.. he said if it stops working again I can come to replace
- Quite fast service despite the crowd..

- The phones on display there are REAL sets for most models, and replicas for some.. you can touch them, pick em up and play with the interface etc, so if anybody is still deciding whether to buy or not, here's a good chance to do some live comparisons with other Nokia models! (Oh and if you're in Sunway and you're battery is dreadfully low, and you really really need to make a phone call etc, ask one of the salesman at this NCC if you can charge for a while.. basically all the display set there are connected to a charger, and they let me use one of the chargers for a while to get my phone running.. )

Well happy that my phone seems to work properly again.. I'm off to encode more movies into the phone..

~~ Cheers!

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