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 ~~~ ☻☻ Celcom Fan Club 013/019 Version 2☻☻ - ~~~

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terence_nwb
post Feb 24 2016, 06:03 PM

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QUOTE(InfoO2 @ Feb 24 2016, 05:21 PM)
Anything else than credit card?
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Debit card works as well if you don't have credit card.
terence_nwb
post Feb 25 2016, 04:19 PM

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QUOTE(akh2920 @ Feb 25 2016, 03:03 PM)
I am new user porting from Maxis to Celcom~ wanna ask SMS to 28882 will be charged or not? Regarding online customer service, is it user friendly when we surf it by mobile phone? Thanks!!
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No charge.

Celcom website has been upgraded to responsive design for better viewing experience quite some time ago, no problem browsing OCS on mobile phone.
terence_nwb
post Feb 26 2016, 12:30 PM

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QUOTE(akh2920 @ Feb 26 2016, 10:22 AM)
Thanks bro! Glad to know that smile.gif

Btw, how was u guy's experience on celcom for voice call and internet all these while? Smooth?
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Sometimes the network will fail to switch from LTE to 3G (due to no VoLTE support yet) and end up with missed call SMS coming in, that's the only thing I am complaining, otherwise no problem so far.
terence_nwb
post Mar 1 2016, 10:09 AM

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QUOTE(jian5481 @ Mar 1 2016, 09:43 AM)
Anyone experiencing frequent change of internet services between 3G and H+ ? Mine half of the time is on 3G, and when it's on 3G, I can't even load Google search results. Very annoying as it would take me up a minute just to get what I want to search.

In my current household, all on Celcom. Two with LTE phones and another two with older phones. Those with LTE can get constant LTE connection and no disconnection. The other two, however, kept on getting 3G and H+ intermittently...
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That's called fast dormancy technology, the 3G on Celcom is totally useless one, only for battery saving, but H+ is too slow to kick in which causes delay when you want to use Internet.

This technology doesn't apply on Celcom's LTE yet, but it applies to my Digi line where 4G+ will only kick in when there is an active connection ongoing.
terence_nwb
post Mar 1 2016, 10:20 AM

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QUOTE(jian5481 @ Mar 1 2016, 10:14 AM)
Yes, I understand the dormancy technology, but it switches back to 3G even when i'm on YouTube =\
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Most likely the buffering stopped for quite a while then fast dormancy kicked in, by the time your device requested a new connection to continue the video buffering, H+ is slow to respond.
terence_nwb
post Mar 21 2016, 09:04 AM

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QUOTE(ace-user @ Mar 21 2016, 01:38 AM)
so does your phone's battery take a huge hit when this happens?
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It's normal to switch between 3G and H/H+, Celcom is using Fast Dormancy technology for their 3G network, and this technology is said to be able to save battery by switching to 3G when network is in idle mode.
terence_nwb
post Mar 28 2016, 11:03 AM

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Celcom finally added Carrier Billing for Google Play Store rclxm9.gif

» Click to show Spoiler - click again to hide... «
terence_nwb
post Mar 29 2016, 10:40 AM

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QUOTE(Beach_Boy @ Mar 29 2016, 10:07 AM)
how do you add those in? i'm not seeing that in the option, what i have is only to add a debit/credit card blink.gif
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My Account > Payment methods > Add payment method > Bill my CelcomPay account > Your phone will prompt you to allow it to send a SMS for verification > Volla!

Some people reported this option is not available for them, Celcom haven't announced anything regarding this yet so perhaps they are still testing it.
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