~~~ ☻☻ Celcom Fan Club 013/019 Version 2☻☻ - ~~~
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 Jul 16 2015, 08:51 AM
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#1
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Senior Member
1,554 posts Joined: Jul 2015 
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QUOTE(vergas @ Jul 16 2015, 08:24 AM) Hi, I am trying to extend the credit validity of my prepaid IOX plan for 2 years but got error message "Sorry, this service is temporarily unavailable." Any ideas? I read that this error message has been there since the Magic SIM was launched.I use the *118#  |
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Jul 21 2015, 09:15 AM
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#2
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Senior Member
1,554 posts Joined: Jul 2015
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QUOTE(hirano @ Jul 21 2015, 04:02 AM) i'm hating MagicSim now. Can't extend my XPAX2 for another year validity It's been stated from Day 1 when MagicSIM was released, that users cannot apply for XPAX1/2 with it. That's why old XPAX users who need validity extension are not changing to MagicSIM and in the meantime, waiting for Celcom to rectify the system problem that's stopping them from renewing their XPAX1/2. |
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Jul 22 2015, 11:53 AM
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#3
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Senior Member
1,554 posts Joined: Jul 2015
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QUOTE(Dozz @ Jul 22 2015, 10:36 AM) i still see some IOX package in shop now, if i buy , it will activate as Magic SIM or IOX ?? can anyone advise? I believe they're just using up the old packs. When activated, you'll get Magic SIM. |
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Jul 25 2015, 01:39 PM
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#4
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Senior Member
1,554 posts Joined: Jul 2015
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QUOTE(*ShEllS* @ Jul 25 2015, 11:41 AM)  does anyone know where can i go, to have someone to attend to all my queries/complaints on the spot face-to-face? retails are unable to help, online cs seems to be rather useless as well  |
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Jul 28 2015, 05:52 PM
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#5
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Senior Member
1,554 posts Joined: Jul 2015
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QUOTE(*ShEllS* @ Jul 28 2015, 05:30 PM) is it the one at Jalan Raja Muda Abdul Aziz? Check the list here, see which Celcom Center is nearest to you.hopefully there's someone who can attend directly to me. seems to have so many issues around since the day i did the mnp.  https://www.celcom.com.my/personal/promotio...d=1360826467841 Found this on Menara Celcom: http://www.mycen.my/menara-celcom/ No more customer service counter there? This post has been edited by RDoe: Jul 28 2015, 05:55 PM |
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Sep 30 2015, 11:07 AM
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#6
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Senior Member
1,554 posts Joined: Jul 2015
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QUOTE(esmonde @ Sep 30 2015, 10:16 AM) Hi Guys, You won't see the individual center's contact number in their website. How about calling the main number and get them to help you from there?I am looking for a Celcom center which has PortaWifi 4G device in stock. Can anyone share if you know where has it? I tried to ask in Puchong IOI Mall and they only have 3G version. Celcom website did not even have their centers contact number. Thank you. |
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Nov 17 2015, 10:06 AM
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#7
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Senior Member
1,554 posts Joined: Jul 2015
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QUOTE(wcypierre @ Nov 17 2015, 09:31 AM) me three, maybe its the new plan shown earlier? I also received a similar message on my Magic SIM line. So there's going to be a new prepaid plan as well?  |
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Nov 17 2015, 01:38 PM
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#8
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Senior Member
1,554 posts Joined: Jul 2015
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QUOTE(wcypierre @ Nov 17 2015, 10:32 AM) I think it is more of a way to lure you to postpaid I also think so. Nice try, Celcom!  QUOTE(nabilimran95 @ Nov 17 2015, 12:24 PM) Eh guys, I want to ask, how come I never get my free 100 MB Hi-speed internet and free basic internet when I top up? Any of you experience the same thing? Which plan? Magic SIM? What free 100MB, and from RM? top-up? |
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Nov 18 2015, 09:54 AM
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#9
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Senior Member
1,554 posts Joined: Jul 2015
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QUOTE(nabilimran95 @ Nov 18 2015, 09:50 AM) ' They've already removed the free data that initially came with reloads when it's first launched. I was also looking for it sometime back. forgot to tell you all its magic sim  This post has been edited by RDoe: Nov 18 2015, 09:54 AM |
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Jan 1 2016, 09:38 AM
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#10
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Senior Member
1,554 posts Joined: Jul 2015
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Just saw this new Internet Reload on the website:
https://www.xpax.com.my/reload Get instant Internet access, FREE calls and SMS – in just one reload! Plus, enjoy free music streaming on the Yonder Music app when you subscribe to any Weekly or Monthly Internet pack. From the FAQ: What is Internet Reload? Internet Reload is 1-step way for prepaid customers to get hi-speed internet with unlimited access to Yonder Music on their mobiles instantly. Does this mean there are special reload vouchers to buy now, like Hotlink's Reload Plus?  This post has been edited by RDoe: Jan 1 2016, 09:50 AM |
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