~~~ ☻☻ Celcom Fan Club 013/019 Version 2☻☻ - ~~~
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 May 30 2015, 10:11 PM
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#1
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia  
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How's the speed with First Basic 38? Came across some comments saying it is slower when compared to another Celcom line with a higher plan like First Basic 85 on another phone side by side.
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May 31 2015, 06:39 PM
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#2
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Went to submit my MNP from Maxis to Celcom at Blue Cube Pavilion just now, was told it might take up to 5 working days.
 I guess a lot of people are porting to Celcom and also existing Celcom customers changing over to this plan. |
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Jun 2 2015, 04:14 PM
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#3
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(one punch man @ Jun 2 2015, 12:18 AM) yup noticed a lot people at laman sri, klcc and sunway lining up to switch for 38 when i was there. Does Maxis need to call you regarding the MNP as well or just replying Y when received an SMS to confirm whether leaving Maxis will do?done MNP from maxis to celcom basic 85 took me a day. and 2 days after that changed to elite haha. although the plan is good but kinda letdown by the slow data speed...only 50% compared to maxis speed previously. mostly 3G/H only and speedtest average <7mbps ..compared maxis >14mbps anyone know which celcom branch have stock for iphone6 64gb? went to above 3 brances and all no stock  |
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Jun 4 2015, 02:25 PM
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#4
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(micgil @ Jun 3 2015, 11:34 AM) I've been using it since Sunday. The speed is horrible. Just made a complain so will see if that changes. I thought Digi is bad but it is actually way better than the current speed I'm having. In KL city area and Subang also weak. I've also lodged a complaint at places I frequently use, hopefully things will improve after 7 working days. |
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Aug 15 2015, 08:50 PM
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#5
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Anyone around Cheras Tmn Connaught area? The network seems to be down or unstable now, faulty signal tower?
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Oct 6 2015, 08:54 PM
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#6
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Anyone using the First Basic 85 plan?
Quick question, if you use up all the calls but not SMS, there won't be any optimiser to give additional calls and SMS right? Reason is I'm actually eyeing on the data, so I need to finish up the 2GB first before getting extra, however my concern is I use up calls pretty fast too but definitely not SMS. I don't want the optimiser to give me extra calls/SMS.  This post has been edited by OKLY: Oct 6 2015, 08:55 PM |
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Feb 21 2016, 11:20 PM
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#7
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(InfoO2 @ Feb 21 2016, 12:59 PM) How do you get discount for postpaid payment? Enroll for auto-debit from your credit card and get 5% discount/rebate. |
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Feb 25 2016, 08:20 PM
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#8
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Perhaps everyone just needed to reconnect back to the network. Celcom's network usually requires this.
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Mar 2 2016, 10:20 AM
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#9
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(dannygoh @ Mar 2 2016, 10:04 AM) do celcom prepaid have free call to few celcom line. want to switch my family prepaid over to celcom and enjoy free call within family Yes they do with the First 1+5 plan whereby you can have 5 supplementary lines under the main line and all the numbers will enjoy free calls of up to 2,000 minutes and 2,000 SMSes with each other. |
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Mar 4 2016, 02:29 PM
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#10
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(dannygoh @ Mar 4 2016, 12:39 PM) is not prepaid. i have to pay every month for the access fee. Sorry my mistake, overlooked the prepaid word. |
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Mar 9 2016, 09:27 AM
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#11
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(nexona88 @ Mar 9 2016, 12:58 AM) more people using celcom because cheap plan Can't agree more, no point in attracting more people to the network but damage own reputation due to congestion. so now celcom need to upgrade the network asap, or else problem will become much worse  Also, Celcom seems very quiet in making any announcements of their future plan unlike Maxis and DiGi, they usually keep their customers up-to-date with their progress like how much they will be investing in network upgrades and how long it will take etc. At least that will give more confidence to the customers that something is being done. |
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Mar 15 2016, 09:46 AM
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#12
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(vergas @ Mar 15 2016, 09:35 AM) Hi Guys, which celcom plan that is lowest in monthly commitment but the speed is throttle when it reach the limit? If just whatapp, waze etc should it be sufficient with the throttle speed? At the moment it will be Celcom First Blue plan at RM45 monthly. Messaging apps will work fine when throttled, I have not tried Waze though. |
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Mar 15 2016, 05:40 PM
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#13
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(citacitata @ Mar 15 2016, 05:28 PM) so report to MCMC? or just wait for them to upgrade Lodge a complaint via their online customer service portal first. If unresolved after some time, then maybe you can report to MCMC to speed things up. |
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Mar 15 2016, 05:57 PM
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#14
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(nexona88 @ Mar 15 2016, 05:55 PM) well report to CS. sure they would say device problem. die die say not their fault / network problem / try again later Don't call, lodge it via OCS, usually they escalate it to Level 2 support. |
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Mar 19 2016, 09:28 PM
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#15
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(ace-user @ Mar 19 2016, 12:18 AM) Around Setapak, Pavillion, Bukit Bintang, Cyberjaya, Semenyih area? And malacca too 4G indoor coverage is so-so but 3G is decent. How's celcom's indoor coverage? Tried umobile and the indoor coverage sucks  |
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Mar 21 2016, 08:46 PM
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#16
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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Android has more control over roaming settings. I wished iOS can improve on this, better still if there is a separate permission for app's mobile data usage when roaming.
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Mar 23 2016, 02:25 PM
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#17
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(dinozilla @ Mar 23 2016, 01:33 PM) If you move from other telco which is not yet due bill cycle...how u settle the amount before the cut-over? From my past experience, it will be prorated and they will send you a bill/statement. |
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Mar 25 2016, 03:02 PM
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#18
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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QUOTE(hitch80 @ Mar 24 2016, 12:03 PM) I am hoping for this too, for prepaid is confirmed - Celcom Bakal Memperkenalkan Aplikasi Xpax Rasmi Tidak Lama Lagi Hopefully it's an app for both postpaid and prepaid customers to manage their account. If it's just for Xpax then kinda wasted. |
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Apr 1 2016, 08:11 PM
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#19
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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So far what are the rewards that Club for FIRST give?
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Apr 2 2016, 10:43 AM
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#20
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Staff
12,089 posts Joined: Dec 2004 From: Malaysia
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TM and Celcom have closer relationship and would be better partners compared to TM and Maxis.
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