You really cried?
Yes, just call.
Well, it is 24/7. Late only good, the officers are all free.

So you are the main line, or your BF? Have your BF called the customer care line to verify too?

You need to wait 6 months before you can transfer ownership to your BF. Both of you must walk in together to complete the process. Bear in mind transfer ownership means you need to reregister the account back. In order words, your line will be terminated and all the bonus points will be forfeited as you'll be reregister back. Don't do it if you don't really need to
No prob, remember to set your FnF. You received your BF's previous FnF list just now? Btw the guy who've attended you the other day is still new. I apologize on behalf of him for the wrong information given. Also, I've helped you to update your gender as the previous fellow miskeyed in yours as Mr

I didn't help much.
Glad to see that you finally can enjoy the unlimited free calls/SMS/MMS. 

The difference is one is handled by professional DiGi Customer Care consultant, another is mostly handled by ahbengs.

At DiGi Centre, you can do everything to your account, DiGi Specialize Store can only receive payment and limited to a few stuff.

Just have to be patient lo since that staff who handled your application, is still new in his work 

Nvm, people do mistakes once in a blue moon, just forgive them
Afterall your account is already ok now.

Call in to the Customer Service, lodge a report about the low signal problem. Give them a week or two. Call back again and see what they've done for you

Why not? They will investigate, and will get back to you once it's rectified. They are not like those you-know-what department. Whatever you report will be chucked under the carpet.

Hello, has a problem here. I switched to Digi postpaid. The person told me that i have to continue use the prepaid sim card until it deactivates, then i can switch to postpaid sim card. However, after the sim card got deactivated, my postpaid sim card still yet to be activated. Is it normal?

How long i need to wait? Do i need to find the person? We both have more than RM50 in our prepaid account before they got deactivated.

Thank you.

Just reply back to get free insurance coverage up to 10k by AIG.

Key in *128*1*1# to check your usage. Alternatively call customer service

Glad to hear that. Did you ask for the person's name so that you can refer back the next time you call?

The system will choose randomly and once you are picked to receive this free coverage. Then just reply them back.

Well, if you didn't subscribe for something, definitely you won't be able to enjoy the benefits right?

You need to reply INS YES to 2000 in order to enjoy the coverage.

Let me put it in a simple way to understand

Your current balance is RM26.42
- Your total outstanding which has been billed. If you didn't pay your last month's bill, you'll see it here. If you didn't pay 2 months' bill. You'll see the total of the 2 months bill here.

Your unbilled amount is RM3.25
- Take for example, your bill cycle is on the 1st of every month. Unbilled amount means whatever amount which haven't been billed and usage up to today from the 1st day of your bill cycle. If your billcycle on 8th, it means from 8th of February 2009 until today, you've already used RM3.25. You can use this to track whether you've utilized the commitment or you've exceeded the commitment.

Yeah, unlike Maxis will bar line very fast. I need to unbar the line almost every month.
That's the reason why I prefer DiGi to Maxis. I keep promoting DiGi to my friends and family members until at one point, my university mates thought DiGi has employed me for internship.

It's 13cents be it off net or on net.