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> [WTA] Delivery problem, Is it my fault?

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Chris25
post Feb 4 2009, 02:45 AM

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From: Kuching, Sarawak
QUOTE
First of all, when the buyer asked me how long it will take to reach him, I told him around 5-8 days (not knowing the exact time it will take).


the mistake is on your part for making a promise that the shipment will arrive in 5-8 working days. if you do not know the exact time, you should checked before saying anything.


QUOTE
I told the buyer and he told me that he could not wait anymore and requested for a refund.


obviously, the delivery time was crucial to his decision to buy the books from you. it sounds like he is entitled to a refund.

This post has been edited by Chris25: Feb 4 2009, 02:46 AM
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