This is bad. The PIN is the most important thing you have to remember, even more important than your own password.

You will need to go to their branch office to reset them. Bring along ur IC and stuffs as they probably will ask for it to identify that this account belongs to you.

This post has been edited by Auriel: Jun 8 2009, 12:42 PM

send an email to asiasoft to verify ur account and they will reset everything for u.. and u dont nid to pay a cent..
experienced user here ._.

ya meh???i send before..it call me to pay...

it was so painful..

i start playing maple story since the game release...and that day..i was on form 1....like a stupid...then i quit maple for 1 year...now i forgot everything....secret answer,PIN....haiz...

i guess i have to create a new acc and give up my LV64 spearman to play off

This post has been edited by oms600: Jun 8 2009, 01:29 PM

no offense but lvl 64 is still worth giving up. it's darn easy to lvl up these days with all the pqs available from lvl 10 onwards.

excluding the quests, exp events, family exp and loads more.

S> 2 Pink Bean set (90 days), Porcupine pet (90 days) for Bootes Meso.

Pay the full amount of Meso then I will give u the code.
PM me ur offer or add me MSN to nego (chongyilim@hotmail.com)

What if the IC number is different from the one I set in game earlier? T.T
Do you still have the sample email you send to Asiasoft? What kind info that you provide to them?

hahaha i agree....

i used 3 years to play my >>firemage<< to lvl75

i missed the chance to participate in maple event at one u...
eat biscuits to get freebies.. its easy but...i just had my lunch buffet
i may "puke" on the stage for continue eating..

haha.. i went yesterday but did not see the biscuit eat game...

---

Added on June 8, 2009, 3:17 pmBTW, I just email to verification team. Let see how they reply.

This post has been edited by Rina L: Jun 8 2009, 03:17 PM

can state the form??ill try see..

oh i went on friday night,.. together with the joana small lil concert thingy at one U.. very jam

how is the crowds yesterday ? maplestory 2 launching oh..

Not too many ppl, still got chance to take some picture with the cardboard there! haha
But the computers are all occupied with players. I even saw one kid, less than 12 years old I am sure.. with level 145!

I went on both day, for the yulgang launch and maplestory 2 launch.
Here are the video I took for maplestory 2 launch. Sorry for the low rez, my phone is old.



The Maple 2 Blimp!!!

Reply from asiasoft verification team.... (whole bunch of verification needed!!!!)

Dear player,

In response to your query, please take note that you can only have 1 AsiaSoft Passport per person. You will retain your selected AsiaSoft Passport and the other AsiaSoft Passports will be void.

Please send an email to verification.my@asiasoftsea.net with the subject: “Request for Comprehensive Identity Verification” and the following information:

Personal Information

1. Scanned copy of your National ID (Both front and back), student pass (with photo), driving license (with photo), or any official documents bearing your full name and date of birth (with photo)
2. Asiasoft Passport that you wish to keep
3. The email address that you wish to use
4. Any other information that you wish to update
5. Please choose a new Secret Question from one of the following and provide the Secret Answer (Case-sensitive)
- What is your mother’s maiden name?
- What book/movie did you enjoy the most?
- What is your favourite food?
- What is your pet’s name?
6. We require the following information from the chosen AsiaSoft Passport to verify your ownership:-


Game Information
(Please provide as much detail as possible)

MapleStorySEA:

1. Login ID of all the game accounts
2. In-game name for all the characters in all the worlds
3. Level and jobs for all the characters in all the worlds
4. Last logout location of all your characters inside this Asiasoft Passport
5. Total amount of mesos on each character inside this Asiasoft Passport
6. Items you have for all characters inside this Asiasoft Passport

Please provide complete information as proof of ownership of the account.

Once we receive all the information, the Customer Service Officer will proceed to verify your claims. Please note that requests without any of the above mentioned information will not be processed due to security reasons. However, the Comprehensive Identity Verification will be processed subject to the approval from management. The management will need to evaluate your case.

Thank you for interest in MapleStorySEA Episode 2.

Customer Service Officer


P/S: I have more than 1 account and now Asiasoft only allow me to keep 1.. FML -.-


Update:

Dear player,

In response to your query, do note that if the details registered with your Asiasoft Passport differ from your documentation proof, there will be an administrative fee of MYR $12.00 for updating your AsiaSoft Passport.

Tio Charge also in the end... *long sigh*

This post has been edited by Rina L: Jun 9 2009, 05:01 PM

student pass (with photo) what is this? driving license (with photo) dun have driving license

A scan of ur IC will do. back and front

send to which email ar?

According to here, the email is verification@asiasoft.net

anyone have problems playing with Windows 7 RC?

read a random thread of maple forum that koc will be released on wednesday. could be as soon as 10th?

do i nid to tell them that i forgot the security pin??

coz the form no mention about security pin