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 Maxis Unproper Barred Service, Becoz of Outstanding RM3!!!!

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sjz
post Jan 10 2009, 02:22 PM

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My mum's Celcom postpaid executive, 1 month late payment they will bar the line. But if you call them and tell them you will make payment soon and need to use the line urgently, they will release the line immediately.. tongue.gif
nikongrapher
post Jan 10 2009, 02:43 PM

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nothing to do with service is system auto bar but i guess is why no sms sent out to remind customer. i will check on this. anyway i still own maxis RM20 for 2 month liow .. time to pay up i guest.


mitodna
post Jan 10 2009, 03:12 PM

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QUOTE(guest321 @ Jan 10 2009, 12:39 PM)
why need to switch to other telco?
I bet all other telcos have the same policy regarding unclear amount of bills.
*
at least some other telco has the reminder, usage reminder, payment, (but) I get used to auto billing already wink.gif

This post has been edited by mitodna: Jan 10 2009, 03:13 PM
sjz
post Jan 10 2009, 03:52 PM

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auto billing is quite dangerous actually.
because sometimes those unethical 3rd party service provider will invade your phone.. tongue.gif
epool86
post Jan 10 2009, 04:30 PM

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QUOTE(sjz @ Jan 10 2009, 02:22 PM)
My mum's Celcom postpaid executive, 1 month late payment they will bar the line. But if you call them and tell them you will make payment soon and need to use the line urgently, they will release the line immediately.. tongue.gif
*
really? mine if i didn't pay for 3 month then they will bar..
sjz
post Jan 10 2009, 04:58 PM

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maybe they bar your line just for awareness.. smile.gif
epool86
post Jan 10 2009, 06:34 PM

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QUOTE(sjz @ Jan 10 2009, 04:58 PM)
maybe they bar your line just for awareness.. smile.gif
*
i think its because of credit limit..

condition to be barred:

1. not pay outstanding bill for certain period (3 month in my experience with celcom postpaid)
OR
2. total outstanding amount is exceeding credit limit

you'll be barred whichever come first..

This post has been edited by epool86: Jan 10 2009, 06:35 PM
tun
post Jan 11 2009, 05:24 PM

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ya.. it is the matter of credit limit
if credit limit is rm150
1st month is rm90
2nd is rm50
they still wont barr your line

This post has been edited by tun: Jan 11 2009, 05:25 PM
yama
post Jan 11 2009, 08:37 PM

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I never get bar from Maxis though my oustanding is more than RM300. They will send me a reminder stated that my 2 months outstanding is seriously due, ask me to settle it.
bingozero
post Jan 12 2009, 09:31 PM

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My friend did pay 10sen for his phone line, and get barred by Maxis.
wkphang
post Jan 12 2009, 11:28 PM

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Use prepaid better ler.. if not, sign up for auto-billing for postpaid..

 

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