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 trying to call xbox support for help but can't..., it sucks

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TSbish
post Dec 27 2008, 02:41 PM, updated 17y ago

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Im trying to call xbox support @ australia cos its weekend and sg isn't open but it keeps telling me on the phone that the number is not in service or network is busy... im calling 0061800-555-741. ive tried different variations of the number to no success and im getting upset now. also, im calling bcos i cant redeem my code and i know the code itself works just can't redeem. finally, i hope i posted this in the right category of the forum.

If anyone can help me call them or help me with the problem itself(italics) it would be fantastic. smile.gif
TSbish
post Dec 27 2008, 03:21 PM

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its a 1-month code and i got it off ebay, but im sure it works because i tried entering the code incorrectly and it came up with a different error message than with the code i am currently trying to redeem
TSbish
post Dec 27 2008, 07:40 PM

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On xbox.com my error is 'An error has occured during transaction. Please try again later.' and while on x360 its 'Cannot retrieve information from Xbox LIVE. Pleas try again later. Status code: 8016a04b' I've been trying to call oz support but it keeps telling me that the network is busy or that the number is not in service and I'm with maxis. Also, i'm not calling singapore cos i dont wanna wait till monday to try.
TSbish
post Dec 27 2008, 07:54 PM

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1. they work from i think 9.00am to 5.00pm - Saturday and Sunday and today is saturday, and if im right we are 2 and a half hours behind as its summer there and I called at about noon-ish so it would be ~2.30pm there (http://www.xbox.com/en-AU/support/contact)

2. When i called sometimes it would tell me that the network is busy, probably meaning that someone else would be on the line...i think



This post has been edited by bish: Dec 27 2008, 07:55 PM
TSbish
post Dec 27 2008, 10:40 PM

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i feel as if my thread has been used for the wrong reason... cry.gif

So, back to the real deal, can anyone help me with my problem? laugh.gif

This post has been edited by bish: Dec 27 2008, 11:07 PM

 

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