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 What to do if My Live Acc got suspended?, Pay thru credit card

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TSnicholasong
post Dec 26 2008, 02:04 AM, updated 17y ago

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My xbox live membership recently got suspended. I changed my credit card but didn't update the info in xboxlive......
What to do now? Pls advice. Tks.
dark lenanza
post Dec 26 2008, 07:36 AM

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Taman Linkin
post Dec 26 2008, 06:45 PM

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after 6 month they will unban it.
Mr Ez
post Dec 26 2008, 09:23 PM

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I had this problem before, they had issue charging my credit card then they suspend my account, you can't even login to live from your Xbox to update you payment options.

What you need to do is go to Xbox website, login and update your payment options with your new credit card or prepaid code.

This post has been edited by Mr Ez: Dec 26 2008, 09:23 PM
TSnicholasong
post Dec 27 2008, 01:49 AM

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QUOTE(Mr Ez @ Dec 26 2008, 09:23 PM)
I had this problem before, they had issue charging my credit card then they suspend my account, you can't even login to live from your Xbox to update you payment options.

What you need to do is go to Xbox website, login and update your payment options with your new credit card or prepaid code.
*
What address to put in when updating the CC? It requires USA address....

This post has been edited by nicholasong: Dec 27 2008, 09:42 AM
hezda
post Dec 27 2008, 09:48 AM

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Look for a postcode and town area on the internet, the rest your can simply type in. My friend's account were suspended before but after the NXE update it went back to silver account.
TSnicholasong
post Dec 27 2008, 09:58 AM

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QUOTE(hezda @ Dec 27 2008, 09:48 AM)
Look for a postcode and town area on the internet, the rest your can simply type in. My friend's account were suspended before but after the NXE update it went back to silver account.
*
Tks
judge-the
post Dec 27 2008, 12:12 PM

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if still cannot update online then just call to US. tell them you want only free silver account. after everything sort out then just get the xbox live prepaid card will do.
TSnicholasong
post Dec 28 2008, 11:58 AM

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QUOTE(nicholasong @ Dec 27 2008, 09:58 AM)
Tks
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I tried looking for the 12-months prepaid card, but noone is selling sad.gif

 

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