I had bad time with this courier service too. It should be express but it turned out to be snail courier. I bought an item from a forumer here and he sent it via Kangaroo on Friday, I was supposed to receive on Saturday but it didn't. Even Poslaju can, why not Kangaroo? That's why I prefer Poslaju to any other courier services.

Fine waited and nothing came, yesterday got the consignment no. and called to the nearest branch, guess what the office person wanted me to meet her messenger and pick up myself?! I got so pissed off and scolded them, eventually they sent to me but late in the evening.

Hate Kangaroo!

kangaroo is out then..how bout skynet

last time last year, i oso got very2 bad exp wit skynet.. my parcel turns out late.. usually more than 1 week..on certain occassion, more than 2 weeks..  i even got the chance to "teach" their kajang manager a lesson.. customer service/operator (kajang) branch oso not too friendly and can scold u back if if keep asking bout ur courier..    . the delivery person keep giving same excuse (raining, motor rosak etc..)..all over again..

but now, i think the management and that operator already changed cos i rcvd my items on time on the last few occassions this year. They even deliver during weekends.. and even if ure not at home, that delivery guy will call u to tell he was there and u can ask him to sign that parcel on ur behalf and leave it in ur postbox/hide somewhere around ur house.

poslaju is still the best in fast delivery.. but reliable/trustable.. im not sure..

POSLAJU
pros: super fast delivery, all areas covered
cons: cannot send out valuable goods, some staffs cannot be trusted..very risky if ure sending expensive items/fragile items..

SKYNET
pros: delivery is quite fast (this year), but not as fast as poslaju
cons: might not cover certain remote areas, delivery guy might not know/have experience on some areas (because some are not locals.. YES! at my area, SKynet uses Indonesians as their delivery boy)..

CITY LINK
pros: delivery is so-so..not that fast, not that slow either..
cons: not that i can think of since i only got experience once wit this service

GDEX
pros: quite fast
cons: if ure not at home, they cannot sign the consignment on ur behalf and leave ur item at ur home. u have to come to their office instead to pick up ur goods..

KANGAROO
pros: none
cons: they uses "kangaroo" to deliver ur items.. beware!