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> Kangaroo Courier Service, Question on this courier service

Dinisya
post Nov 5 2010, 05:16 PM

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me also having a bad experience with kangaroo express.. i called to the centre they answering my questions like hell... they said my parcel was on the way n waited too long.. but they never deliver my things.. n now they ask me to pick the item.. so stupid... better i asked my fren to drive to my house then they asked me to go n pick up the parcels... for what we pay money for if they ask us to pick up our items by ourself... this was the worst courier service i hd meet in ma life.. summore the parcel im waiting for is an important and urgent things.. really getting irritated with their services...
Dinisya
post Nov 6 2010, 01:19 PM

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QUOTE(babybob @ Nov 5 2010, 09:55 PM)
which area are u from?
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im from jb


Added on November 6, 2010, 1:20 pm
QUOTE(zhy323 @ Nov 5 2010, 09:52 PM)
kangaroo, hmm~ lompat sana, lompat sini, memang lambat mau sampai rumah la. hehehe, just kidding bro. hope u'll get ur parcel thumbup.gif
if not, just report to NCCC smile.gif
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hahahxxx,, u r ryt... anyway.. im nt bro... im gurl lolz.. hahhaxxx

This post has been edited by Dinisya: Nov 6 2010, 01:20 PM
Dinisya
post Nov 26 2010, 10:21 AM

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QUOTE(camrycilver @ Nov 25 2010, 09:17 PM)
not sure bout da price... bt pls don use Kanggaroo... tats all icon_rolleyes.gif
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yeah.. plz dont ever use kangaroo... their service the worst.... u better use pos laju or something.. it will be better...
Dinisya
post Nov 26 2010, 07:04 PM

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QUOTE(camrycilver @ Nov 26 2010, 06:10 PM)
haiz, pity u... yet another 'waiting victim'... blush.gif
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aikzz... pity .. city link oso doing tiz same thing huh?/ think better prefer gdex and pos laju...
any1 gt bad experience with gdex???? coz i gt use it so many times .. its really gud
Dinisya
post Dec 1 2010, 04:11 PM

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QUOTE(norsue @ Nov 26 2010, 07:33 PM)
city link really really bad,  mad.gif I bought some item from cresdo.com and they shipped using citylink. around 2 weeks after they shipped i got a call from this girl said i have some parcel arrived and they want to confirm my address , after confirm i thought they will send the parcel the day after but they took another 1 week to delivered the parcel  vmad.gif  what a bad service they have  shakehead.gif

so far gdex no problem, TNT also good  rclxms.gif  but i really prefer poslaju, don't know about other people but for me their service in langkawi really good  thumbup.gif
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Yes pos laju really great... hatt off for them.. i gt use pos laju so many tyms n no single problem cz of them... rclxms.gif
Dinisya
post Dec 27 2010, 09:02 PM

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QUOTE(amrex9492 @ Dec 27 2010, 08:20 PM)
hello,can someone tell me about kangaroo service, i just want to know about kangaroo service in malaka area...is it good or vary bad....thanks
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if can dun ever use kangaroo service.. better use pos laju..
Dinisya
post Dec 30 2010, 05:40 PM

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QUOTE(Cherryn @ Dec 30 2010, 05:02 PM)
NEVER NEVER USE KANGAROO > Bad attitude, Bad service ... THEY ARE GANSTER and BARBARIAN . We were using KANGAROO for almost 1 year , their service is very bad and always no answer your phone, always late send to receiver, always spoiled the parcel when received . The most important part is their management is very very bad , never check the payment after that blame customer .

We finally stop to use it because we facing very terrible frightening

This was happening last year only , nearly new year the Manager suddenly call us to chase the payment for some of the month , we have actually answer them the payment already settled and we never own them any outstanding payment at all . One day have few Kangaroo People come to collect the parcel and 2 stand outside like gangster, that time just feel there is abnormal because we never saw them . Continuously 5 days the same way they collect the parcel from us . After 1 week we suddenly receive many call regarding all the parcel have not send out , we tried call to HQ but they said these in-charge by our area branch , they cannot do anything ,  after we call the branch then find out all the parcel have been  detained  by the  Manager call “ RICHARD ”  in Kepong area, we call him to release all the items and ask them better check the payment history , we complain to HQ but they said already ask him to release , he won’t follow HQ instruction  . We call RICHARD hand phone but he was rude and said “ Money come first then release all the items “ , after that he use many X#$%^&  words to scold us , really impolite , the worst is he pick up phone and put aside without answering for almost half an hour . Finally we get help from the last owner and he bring all the statement and payment voucher to claim back our  parcels ( around 13 parcels cost RM2000+ ) , 3 weeks time after take back.

We write these just to remind you all , please use the Courier service with Good reputation.
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i agree wif u.. pos laju more better...

 

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