Kangaroo Courier Service sucks! Including their operators. This happen to me when I'm calling the Seremban branches. I just want to confirm about my parcel and SHE got mad like crazy people. From what i had seen the reason were same; cannot call the courier driver and etc etc. They said, they tried to call me but I didn't answer, when I checked in my phone, no one called me that day. It took me a week to get my parcel arrived.