my advise is be is go there....bring your invoice then ask the pos malaysia to make the calculation of how much tax you need to pay then with that amount go to custom counter and start negotiating with them...never ask pos malaysia to settle for you coz its expansive normally...

pls be polite, say nice words...and beg for reducement (if kena taxlah) btw what item is that? is't a mobile phone? if so you need AP from SIRIM....normally item less then RM500 (item value plus shipping cost) there will be no tax...

shoes, leather, beg, jersey, clothes etc is taxable...

if they insist to tax pls open the item infront of them (i hope that item is similiar with what you declare and no additional item inside...if not sure kena tahan !) for false declaration...

p/s: i go there monthly basis for my USA shipment...hehehe