Recently, I send my Acbel PSU back to Gadget Zone Penang ( where I bought the PSU) for RMA as unit still within Warranty.
I was told that I need to pay RM50 for shipment to Distributor in KL.
I told him that its too expensive as courier cost is only ~RM10.
He turned around and told me to send by myself.
What type of customer service is that?
Anyone has bad experience with Gadget Zone?
What is your experience on PSU RMA charges?
Thank You.