Recently I tried to sent my kaput Xonar DX to Jayacom, but refused as they only cover 1 year from shop.
Since I can't walk in to Asus Service Center, I had to RMA through another shop. Then today, I was informed that Asus has no replacement for it and I will only receive Credit Note from Asus. I'm not sure the exact amount I will receive, but the shop's staff said I can only receive 50% of the initial amount on purchase. Is it right for Asus to do this?