You sure about this? And from which AP company? Got email address of this AP so that I can ask who is selling it in my town.

Is Telsta a good company to buy from? And do they really offer 24 mths warranty?

Nobody ever deal with this company?

You still haven't answer his questions.

Someone introduce an AP Nokia from Connect(?) or Comset(?) to me. How's that?

So which would you recommend for getting the E52? Thanks

Was told AP warranty only applies to software. If true, then they can keep it.

A word of warning on some Original Nokia Malaysian set. Apparently, there are NO Chinese input as secondary languages while writing messages etc. So you might as well go buy the cheaper AP set.

Here's the confirmation from Nokia.
"Thank you for emailing Nokia Careline.
In response to your inquiry, please note that the language pack made available on a Nokia phone is market and country dependent. Other Chinese writing form is only available on Nokia phones sold in countries where that style is mainly used.

It is not possible to add the extra forms as a language option on your Nokia E52 as the language pack is also part of the phone software."

I got Avaxx set. I can have Chinese as Primary Language as an option meaning everything is in Chinese. But when using English as Primary Language, you CAN NOT have Chinese as Secondary Languages when writing messages. Only English/Melayu/Indonesia are available as Secondary Languages. Apparently, from Nokia's email reply, Chinese is not used in Malaysia but Indonesia is. Go figure.

What it means is, when you wanted to write SMS and setting your phone to English Primary Language, you can only write in English/Melayu/Indonesia. Not Chinese. In real life, we sometime do have to input some Chinese name into our mainly English messages but with E52, you can't.

Don't believe me? Go call up Nokia at 1-300-88-1600 yourself.

This post has been edited by Optiplex330: Apr 12 2010, 01:16 PM

Funny you should mention warranty. I called up Nokia and was told we have to produce the warranty card and the receipt every time we needed warranty repair work. But I asked the lady, what happens if I happens to be in Japan and needed warranty repair? Surely Nokia would not expect their customer to be carrying those papers together with their passport every where they went, would they? Surely Nokia has to allow some sort of online warranty registration and surely they have heard of the Internet able to check with their central server the status of any particular phone coming form Nokia.

OK, my example may be going to far. But if you live in Penang and happens to be Kota Kinabalu and your phone needed repair, how then? Carry your warranty card and receipt everywhere you go?

If you don't bring those, they want you to 'kowtow' to them or else they throw the book at you and insist on warranty card+receipt and there is nothing you can do. That way, even if you are damn mad at Nokia service/quality, you still put on your best smile.

Conspiracy theory? May be not because I further asked, what if we are willing to pay for the service because we do not have the documents on us at that time but when back at the office, we submit them to reclaim back the money we paid. Official answer from Nokia is "no, we are not going to give you back your money".

I know someone would say i am spreading fake news. Well, you people can always call up Nokia at 1-300-88-1600 yourself.

I am only writing what Nokia told me. Since you reported a totally different experience from what Nokia told me, may be Nokia is saying one thing but practice another? Or may be it depends entirely on whether the Nokia fellow attending you like your face or not?

BTW, I called because I do not like surprises later when service is required and I am away from home.

This post has been edited by Optiplex330: Apr 13 2010, 05:07 PM

Ha. Not possible. The nearest Nokia Center is 500-km away, hence calling up Nokia to confirm.

This is what I know.

Original set warranty is pretty clear cut.

But with AP, warranty can means all sorts of thing ranging from real warranty (useful) to just software warranty (useless). So best to ask them to spell it out what they mean by warranty.

Then there is the issue of battery. One of my main worry is non-original battery that are made to look like original battery in AP set. And for E series phone, the original battery itself can cost RM200+/-. So if the different between AP and Original is around RM200+/-, I will opt for the Original just on the battery concern alone!

Then there is the software update issue. Sure you can do firmware update yourself and that is like doing your own PC update of Window operating system. But updating is never as good as a complete clean installation and those using PC knows that. With Original, you can get Nokia to do clean installation without charge. With AP, you have to pay and it was reported to be RM80.

In conclusion, if just RM200 difference between Ori and AP for a phone that cost RM1000, better get the Original. My 2 sen.

Look on the bright side, even if you have bought an original Nokia, it would have been pass the 12 months warranty period so no free repair from Nokia. At least with Telstar, they did repaired it although they did a sloppy job of it.

Assuming you bought a Nokia AP set from "XX Phone Sdn Bhd."

With Nokia warranty, Nokia will be responsible for your phone.

With "XX Phone Sdn Bhd" warranty, XX shop is responsible and Nokia don't want to know you at all.

Which one is better?

To your question, it may be AP but not likely. Most likely it is that particular shop themselves giving you warranty so it is up to you to decide how reputable/resourceful they are. If it is just a tiny corner shop, I would say buy with extreme caution. My 2 sen

Big kilang means big shop in big shopping center with pretty ladies. Small kilang may be a bicycle vendor under some trees so can be here today and gone tomorrow. Who would you want to buy from?

This post has been edited by Optiplex330: Aug 2 2011, 04:21 PM

While the phone may be not be fake but battery can sometime be fake. And mind you, original battery cost about RM150 - RM250 apiece.