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 Original, AP Set & Water Set V2k, Buying Handphones? What should I Do?

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Andrewtst
post Jul 6 2009, 05:59 PM

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From: Johor, Malaysia.


QUOTE(F3ngz1 @ May 25 2009, 05:02 AM)
Guys I used to work in the Nokia Careline. No more working there though.

From my experience working there for more than a year...my advice is get the AP set.

They are much cheaper and they usualy have 24 months warranty by the dealer themself but not under nokia la.

Besides nokia warranty only 12 months...and there is lots and lots of ways which we can void your warranty example Liquid damage , Physical damage , 3rd party tampering...sometimes you unlucky...go genting...your phone hot genting cold...create moisture inside your phone.

Also voided...and we tak layan 1.

Also u send to Nokia Carecentre...know what the do...they just update your software. Even your dealer knows how to do that...even if the problem is not with your software we just update software return u.

1st time, 2nd time and 3rd time 90% sure just update your software.

3rd time and above u make complaint to nokia careline...then only they will really look into in for u. Not Nokia careline fault , is the Carecentre memang like that.

So u call careline...we the unlucky fellow kena bamboo lo. Lucky i no more work there...malaysia consumer law is weak...also again for your information...as far as nokia phones are concern...u wan good nokia phone , use the old school nokias. Those really tahan and cekap phone.

U take the new models which run on software then u see luck...I have customer just beli 2 hours...phone already mati tong tong...but nokia no replacement phone policy...only thing send to service centre...again they update software return.

Pundek service they give...so...take it from me. Anyway nokia callcentre is outsource...wakkaka...the call centre is just opposite KLCC. In one of the towers...not a bad place to hide huh?
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Agree with this, this happen to me last time, they keep updates firmware and it actually is the board issue. 3 times updates still same. I fade up and complain till KL head quarter with a big long booming mail. Then they just "layan" me and replace to me a new set which eliminated all the issue.
Andrewtst
post Jul 6 2009, 06:10 PM

Forgiveness is Happiness
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29,762 posts

Joined: Jan 2009
From: Johor, Malaysia.


QUOTE(sayooq @ May 2 2009, 11:49 PM)
my hp doesn't have sirim / kelas sticker on it? what does it mean, is my hp an AP / water / recond set?
the imem number does tele with the one printed on the body but i couldn't find any on the box.

i bought a hp from one of the shops in lowyat (not giving out the name rite now. can pm me if wanna know) about 2 weeks ago as a present for my dad. it was a n73 which im sure is not an original set. the salesperson recommended me this phone after telling him my price range of what i wud spend (i wasn't sure what hp to buy at that time).
i bought it for about rm830. i tried to look for any fault may have on that particular set but couldn't find any (maybe overlooked) and did ask for another set but the guy said that was the only set they had. when i took it home i found that the shutter button for the camera (n73 with 3.2mp) is faulty and i took it back the next day and asked for 1 to 1 change but was refused by the salesperson. he said that it is under warranty and the shop will fix it. i asked for the warranty card but he said that as long as i have my receipt its ok. now its working fine so far.
i also found that the charger and the earphone that came with it is a local / cheap sets. no sticker on the charger. demm..
note : at the time i went to buy that hp i didn't know anything about this ap/ori set..yeaa my bad..anyway thanks to the thread owner.
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It is kinda expensive. RM 830! It looks like original set price, but if original,then it sure have Zitron or Avaxx sticker with warranty card inside, and not possible the camera shutter button is spoil.

You may getting a recon set (old set refurnish to look like new) since the salesman can't provide you the warranty card and the shutter button is faulty.

Nokia N73 already launching nearly 3 years. It is officially launch at Malaysia on September, 2006. Possibility to get a recon set is easy. Due to this reason, I always advise my friends either take original set from original store (those name appear at official site and not selling any 2nd hand, others than it own brand phone or AP set shop)

If price is concern, then I always advise them buy at trusted shop, or don't ever think of buying phone which is older than 1 year launching.

This post has been edited by Andrewtst: Jul 6 2009, 06:45 PM

 

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