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 [READ 1ST POST]Complain E-mail to TM, Contains Sample E-mails & lots more !

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chanhin
post Nov 25 2008, 12:58 PM

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QUOTE(SexyBeanerMonster @ Nov 25 2008, 08:59 AM)
this is awesome ...
lol love the siggy~
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I also love the siggy.... If possible less compression to make them sharper... Great work..

But I found your complains a bit on the soft side... And too gentle to the fxxking TM.
chanhin
post Nov 25 2008, 02:39 PM

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QUOTE(tqm_z @ Nov 25 2008, 02:30 PM)
I sent simple email to ceo@tmnet.com.my askin for termination before contract ends in 2006. They agreed to close the account.
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So this ceo e-mail working? I got many complaits emails that never get any response from TM... brows.gif
chanhin
post Nov 25 2008, 04:04 PM

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QUOTE(prasys @ Nov 25 2008, 03:51 PM)
Superb job HeHeHunter

I'll sticky it

EDIT  : I recommend not to post direct e-mail links to avoid spambots from spamming their inboxes which makes it worst for users to voice out !
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Hard to believe prasys said these.... sweat.gif

This post has been edited by chanhin: Nov 25 2008, 04:04 PM
chanhin
post Nov 28 2008, 12:14 PM

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QUOTE(prasys @ Nov 25 2008, 04:18 PM)
Most of you may have been assuming that I am a pro-TM person and such. However , up to date there is no thread (besides this and couple of others) that provides insight and in depth information on how to fight for rights. Rather then just opening a thread and then crying doesn't make sense. For that I do thank this forumer for his time to come up with all the sample letters for people to complain effectively
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Glad you decided to become human back... cool2.gif

Welcome back to human world... biggrin.gif
chanhin
post Dec 2 2008, 09:36 AM

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QUOTE(qkchuah @ Nov 25 2008, 05:11 PM)
No examples needed. If you have send an email complain to TM, then u can forward that email to MCMC with a message "Dear xxx, I would appreciate if you can look into this matter, xxxxxxxx"

MCMC will come back to you if there need more details.
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I suggest always sent 'to' for MCMC, rather than 'cc' for MCMC...

Sugges sent 'to' all... rather than CC to MCMC only...

Dun forget about consumer association also...
chanhin
post Dec 2 2008, 10:26 AM

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QUOTE
This report relates to a message you sent with the following header fields:

  Message-id: <130478.28498.qm@web36501.mail.mud.yahoo.com>
  Date: Mon, 01 Dec 2008 18:15:57 -0800 (PST)
  From: TM Victim <StreamyxSuck!@yahoo.com>
  To: Hizam <aduan@cfm.org.my>
  Subject: TM Follow-Up Just call me to close my case because it is too long

Your message cannot be delivered to the following recipients:

  Recipient address: @mstore1.secure.tmnet.lmtp:ceo@lmtpcs-daemon
  Original address: ceo@tm.net.my
  Reason: LMTP transmission failure has occurred
  Diagnostic code: lmtp;550 5.2.2 Delivery failed: Over quota
  Remote system: dns;mstore1.secure.tmnet (TCP|192.168.10.101|9200|192.168.10.146|225) (mail1.secure.tmnet -- Server LMTP [Sun ONE Messaging Server 6.2-8.04 [built Feb 28 2007]])

Reporting-MTA: dns;mx2.tm.net.my (lmtpcs-daemon)

Original-recipient: rfc822;ceo@tm.net.my
Final-recipient: rfc822;@mstore1.secure.tmnet.lmtp:ceo@lmtpcs-daemon
Action: failed
Status: 5.2.2 (LMTP transmission failure has occurred)
Remote-MTA: dns;mstore1.secure.tmnet
(TCP|192.168.10.101|9200|192.168.10.146|225)
(mail1.secure.tmnet -- Server LMTP [Sun ONE Messaging Server 6.2-8.04 [built
Feb 28 2007]])
Diagnostic-code: lmtp;550 5.2.2 Delivery failed: Over quota


FYI, the e-mail to the CEO no longer works... Bounch back now.. I believe is receiving too many e-mails...

TM is truly a Malaysian company.... with BN Culture...
chanhin
post Dec 10 2008, 09:12 AM

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QUOTE(TimKen @ Dec 9 2008, 07:23 PM)
Even tons of tons of complaint TM don't even give a shit, i believe those email you send them, i'm sure they are gonna reply you back with those god damn bot replying piece of shit
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It is why after you complained and make sure got complait number...

Then 2 to 3 weeks later, which the problem sure cannot solve (TM Boleh mah..), then call the billing department to rebate... Everyone have to call the billing department... It is because TM is money oriented, so when they are hurt via money way, they will be serious on doing things...

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