A bit of a rant, but since this thread is for complaints, so:

Well, I pre-ordered for the first time at TFM's website. Okay, good service and understanding admin. Two weeks ago, my figure arrived at their shop. Good thing he was online, so I could ask him about the details for COD, so on so forth. Then last week, I could have already gotten the figure, if he actually replied properly. After setting the time and everything, he didn't reply. After he set the time, I said okay, he didn't reply.

A few days ago I asked him whether so-and-so time was okay, until now he didn't reply. They went for "AFA holiday" and didn't even update on Twitter, only after they came back.

I have a feeling it's not always like this, but for a first impression, this is really destroying my trust in them. I'll probably only get exclusive figures from them, but other than that, I won't go back there anymore.

Yeah, The Figure Mall.
Someone was talking about it in the first page, so I thought I didn't need to state the full name. Sorry. I was ordering in the website, and if I am not wrong, they only have 1 shop, that is the one in Sunway.

This post has been edited by kotobuki: Nov 20 2010, 10:39 AM