For Me is XL shop. I got a bad experience from them.

I online preorder 2 Revoltech and 1 PVC Figure from them. Due to the PVC figure delay, so my 2 revoltech also delay (same shipment).

Finally they announce the PVC Figure stock arrived (in the webpages). But after few day I still not received any mail (Normally they will send a mail to inform customer they send out the item and a Tracking no.) So I send a email to them. And wait another 2 days still no reply from them. I direct call to KL. You know what answer they give me?

"Sorry~! We accidentally take 1 of your Revoltech sell to other customer." "You need to wait the next restock."

WTF~! I paid full amount when I preorder it. They should keep the stock for me. Not selling to other customer and ask me to wait another few week.

The solution they give me is they send out the 1 Revo and Figure for me 1st (free postage) and wait the other revo arrive (also free postage).

But I feel not so comfortable for this type of service. After that no more preorder from them.