Hi guys,

Does anyone know what is the SOP for Kastam on taxable item for personal usage? Im from Sabah and it always pisses me off when i am forced to appoint a third party to declare the item on my behalf. At the end of the day, i have to pay this "agent fee" plus the tax which amount to a few hundred ringgit. Is the paying of "agent fee" a norm of is there something shady going on here?

Thank you.