Yup stoopid astro.. Happened a few times already all over M'sia, i've have friends n JB, KL n me in Pahang face d same prob..
They gave msg saying "This channel is not included in your subscription. To subscribe please call astro customer service", try calling their customer service at 4am ah.. The automated voice answer will surely say "our customer service line is open from 8am till 12pm only"..
WTF.. I wish we have other options..