I bought Edifier S530d just few months back and for the past few weeks it's been working fine. Only last week, I notice that even though I tun up or down the volume using the wired controller or using the remote controller (while paying MP3, AVI, etc etc), the volume being emitted by the speaker does not change. Even though I mute it, and I play some MP3, there is still a sound being emitted in the speaker (meaning the input shown in the controller is not recognize by the speaker). I am connected to my CPU desktop computer using optical fiber audio connecting table. Below is the specs of my cpu

Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: P55A-UD3P
BIOS: Award Modular BIOS v6.00PG
Processor: Intel® Core™ i7 CPU 860 @ 2.80GHz (8 CPUs), ~3.2GHz
DirectX Version: DirectX 11
Card name: ATI Radeon HD 5700 Series
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Sound Devices
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Description: Realtek Digital Output(Optical) (Realtek High Definition Audio)
Default Sound Playback: Yes
Default Voice Playback: Yes

thanks...i sent the unit to Edifier already. They told that they will check on it and will get back to me in two weeks time

is there a possibility that I can still use the speaker even without the wired controller? two weeks is a long time for me to wait. I have to many movies to watch and music to hear

why does I.T. products always have to come in pair for back-up? Same thing happens to me when my WD 1 TB studio edition crash on me. This mishaps spoil your happiness so quickly.

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Added on November 30, 2009, 9:14 pm how long have you been using your wired controller?

This post has been edited by Johannbeckham: Nov 30 2009, 09:14 PM

good for you. atleast you've use it that long already. Mine, I just use it for four months only.

thank you Edifier. Hopefully, they will return to me as soon as possible. It's been three days and Im anxious to get my wired controller fix. I still have faith in Malaysian customer service.

Hopefully, the problem got fix already . If not, i got to send in the whole unit which is very heavy to bring. But anyway, it's a cost of getting the unit repaired so i got no choice for now.
So is it possible to pass by lowyat today to pick it up (preferably lunch time)?

Edifier, I called the number you gave me and they told me last Fri that they still haven't got the wired controller yet. I hope by this afternoon they have it already.

By the way, Do you have any suggestion on what's the best sound card that I can use for my Edifier S530D?

I miss my speaker...

thanks Edifier. I called them again (the number you PMed me) 2 minutes ago and they said they still don't have my new controller. I hope that they did not forgot to pass it again to driver

Yesterday afternoon, I went to Lowyat to pick up the controller and as I test it when I get home that night, it work perfectly for 5 mins when playing mp3(i mute, increase&decrease the volume, etc). But the real test is when I try to play it using vlan with some of the HD videos that I have (.mkv videos). So when I play this .mkv files, again the same problem. Even though I increase and decrease the volume in the controller, nothing happens. Even though I mute in the controller, the sound still on going. Then I try to restart the computer and then, play mp3 again using windows media player, and there is no sound eminating from the speaker at all. I try to change connection from the optical cable to the coaxial cable (both cables came with the speaker). Still there is no sound. when I change to the RCA cable and touch the other end (the end where I plug into the computer), there is no "grounding" or buzzing sound (it should have a ground or buzzing sound when that is touch, that I know). Can edifier pick up my speaker from my place? Because its so heavy for me to bring to Lowyat.

Thanks power911 for your understanding. It's my first ever bought speaker (previous onces were either borrowed or given by friend) so this means alot to me.

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Added on December 10, 2009, 9:55 amI already sent my subwoofer last night in Lowyat. Boy oh Boy, that subwoofer is sooo heavy, but thank God I was able to hurdled it through Putra LRT and Monorail (on rush hour time).

Please Edifier, I hope you can help me get this subwoofer fix/replace as soon as possible.

This post has been edited by Johannbeckham: Dec 10 2009, 09:55 AM

thanks Edifier! I really appreciate it.

hi Edifier! Do you think my S530D got any development now? Do you think I can pick 'em up later tonight?