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 DiGi Fans Club & Enquiries Version 4, Always the smarter choice

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lzxuan
post Jan 6 2009, 12:13 PM

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have few things to ask, please help.

just switch from prepaid to postpaid sub-line to my gfriend.

1. can't register at OCS (called customer service, they said just register as normal, another one said need mainline to request a supp account)
very blur now.
2. can't receive maybank TAC number. (had register n times at the ATM machine after i get my new postpaid sim card. website stated request successful but the sms nvr come.)

lzxuan
post Jan 6 2009, 04:27 PM

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QUOTE(gkl83 @ Jan 6 2009, 01:50 PM)
i switched from prepaid to postpaid too...
1st i also having some problem to access into OCS for the 1st week and the data no up to date, still at prepaid although using postpaid... later on i access again after week without register anything, and everything back to normal and stated as postpaid...

i dont think the maybank TAC will be any issues between prepaid and postpaid, bank never have no idea what package that we using, they just send the TAC to particular number... if u can receive SMS from your friends,should no issues on your postpaid, u should inform this issues to maybank and digi bcos is their server no working fine with each others... if you cant even receive any sms, call digi and complain...
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QUOTE(TwisterK @ Jan 6 2009, 01:58 PM)
1. I oso face tis problem b4, i change from maxis to digi. Complain to digi customer service, they say need to wait 72 hours, ok...i wait for 3 day, still can't login, complain again, say wait another 24 hour, after about 6 days transfer from maxis to digi, i finally can register my OCS. Wait 5-6 days later and c how....
2. I oso facing same problem when request TAC from doing online banking, wonder when they will fix it, i request TAC yesterday, till now, no even one sms received... doh.gif
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hi, i've make another call and they are saying me and my gfriend are joined account, need to separate for the OCS. Sighs..i already told them to separate when i start to switch. Guess i will need to wait for few working days and see if it works.

Thanks a lot guys.


Added on January 6, 2009, 4:33 pm
QUOTE(epool86 @ Jan 6 2009, 02:52 PM)
TAC problem might because of bank server.. but so far, the TAC never failed to be sent on my celcom number. usually Maybank TAC is faster (less than 30sec) while Cimb TAC may need to wait up to 1 minutes..
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TAC never failed when im using prepaid. After i switch, it just gone. i also asked my friend to request and not even 10sec, oh..TAC is here. shakehead.gif

This post has been edited by lzxuan: Jan 6 2009, 04:33 PM

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