I had a great interest in Alienware a while back, until I heard bad news about them arriving DOA and stuff. They even required payments for 'restocking fee' or something like that if you choose to get out of Alienware because they failed to fix up your DOA issue.

My point is they suck for reliability and their warranty is not as efficient in service as Dell, despite Dell's ownership of Alienware.

Sincerely, I hope you have a good model in your hands because it would be horrible should it be a mess *touch wood*. All the best.