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> Ftzone - Beware(Hacked by TS PRONTON)

FigureManiac
post Nov 21 2008, 12:13 PM

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since sumwan chipped in some info bout ftzone...

may as well i chip some myself.. ftzone.. i have no idea what kind of seller u are.. bought from you projector headlamp b4... 1st day buy... used for less than a day... smsed u to ask y suddenly the angel eye one of the side fading... reply me in a way that is not helpful at all... " no warranty,he said for the very 1st reply frm his sms.." come on ... i m asking u y fading... not asking u can warranty or not... at least brief me sum advice why can lidat... NONE... ok... 3rd Day ... whole thing blowed... not even the 4th day using it... 1 side angel eye buta d... dunno what kind of item u selling... eventho is a non warranty item also doesnt make sense.. used 3 days only kaput d.. and the best thing is not helpful at all after item being purchased... all u can keep saying is NO WARRANTY... like i buy my pasal d...

i m not making ur name bad here... but this is my experience dealing with you... after since dat day... dare not buy any item frm u at all.... no doubht ur trade list alot in lelong, just becoz u got post items to them thru out many parts of malaysia.. when comes to servicing and helping frm seller to buyer... u are not recommended at all...
FigureManiac
post Nov 21 2008, 01:37 PM

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QUOTE(ftzone @ Nov 21 2008, 01:22 PM)
FigureManiac,

I am sorry about your case. But if I may ask, which part of my advertisement and product description that you didn't understand? I have clearly mentioned that the projector headlamps with ccfl rings are sold without warranty. It was a bargain, and I believe you decided to purchase it eventhough you are aware of the risks.

You see, sometimes a product is offered at a low price that the manufacturer, distributor and sellers cannot afford to provide warranty.
I have tested your headlamps to be in working condition before I ship it to you. It is unfortunate that the headlamps ccfl lamps failed after a few days using it.
It is not my intention to sell you faulty products. I have spoken to my supplier and they cannot accept any returns because the product is sold as is.
If I recalled, I have offered you an apology and recommended you a solution. You could change the CCFL ring to a new one with some aftermarket rings, but of course it isn't free.

I too took the risk and decided to purchase the headlamps because of the low pricing they are offering. Just to let you know, one of my stock which I tested to be faulty prior for shipment and I couldn't sell it at a profit and I couldn't return it to my supplier. I bare that lost. It's just the risk you have to take when purchasing such products which is not covered with warranty. End up I sell it way below cost just to clear it.

It is just like buying a flouresent lamp at the supermarket. They test it there, it worked and you purchase it back home. Once at home you install it and after 3 days the lamp failed to work anymore. If the lamp you purchased didn't come with a warranty, I am afraid you will just need to buy another lamp. It is unfair to say that I didn't help because I did respond to your enquiries.
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i did understand that item is no warranty... but when i smsed you to ask for help... u shud help me by briefing me where to make it right or how... i m not asking for refund pls make urself clear as my 1st post... i m accusing u of not helping only .. not saying u duwan refund... and u said can be done but not free... when i asked u.. u told me cannot repair at all... for ur info... i got ur ads in lelong.com.my... yes... i m greedy to purchase sumting cheap.. i did expect sumting will happen in the future for this item with cheap price and in another hand no warranty... but i didnt expect 3 days used ... dat oso din make me so pissed off till u as the seller with verified and positive rating didnt help me... i tot ppl like u wit alot of positive rating shud be frendly enuff to lead the buyer to any problems just to maintain future dealings again... but u did not make it up to that standard... however it was months ago..after u didnt help me i also dare not call/sms u to ask help again... coz i know i ask 10 times oso da answer frm u will be the same... btw,u did not say sorry the last time... this is the 1st time in this post... anyway i accept ur apology.. hope u settle ur paypal prob asap... good luck in future business!!

This post has been edited by FigureManiac: Nov 21 2008, 01:39 PM

 

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