***All IT Hypermarket Pricelist*** <-- Click here

Note: DO NOT PM ME FOR PRICES! ONLY THE SALESPERSON CAN GIVE YOU "BEST PRICE", SO PLEASE COME IN TO THE STORE! THANK YOU!

Hello all readers,

I work in All IT Hypermarket.

I stumbled upon this forum while surfing some /anondelivers/ (if you get it, you get it, if you don't, then you don't ), and I realise we can't wait till the website is up, I know some people want to give feedback to the store but don't know how to, or is too much hassle.

So I'm setting this up here, if you have any opinions/issues you can post them here and I'll try my best to answer them for you. However please note that I'm doing this on an UNOFFICIAL basis, I'm not an official representative of the company and this thread is not officially sanctioned by the management. Just give us some more time to set up the website, we've been understaffed for quite some time.

Anyway. Some information up front:

We always train our staff to be polite and friendly to our customers. Really. Obviously, customer service is of utmost importance as we all realise you won't come back if the service is bad. Heck I wouldn't go any place where the service irks me, lets face it, we're all human and we wanna be treated the way we deserve, right?

Iif you have any problems with the staff, please approach the supervisors and have a chat with them. HOWEVER, please, please, PLEASE (and I can't stress this enough), PLEASE do not blow your head off to them. Talk in a pleasant polite tone and I'm sure we can always work things out. As I said, we are all human, and if you were in the salesperson's position, you wouldn't want to help a lanxi arrogant customer too, right? Realistically speaking, don't you agree with me?

Regarding prices, we always try to offer the lowest possible prices for everything we sell. It's either low prices, or value-added gifts, that is for certain. But sometimes other shops cut to extreme prices (in cantonese, 'teow ka' - throw price), and we cannot do that. It is very wrong business practice, imagine if everyone started throwing prices then all of Lowyat can close down already, can't maintain rental. Businessmen will understand here.
However what I can suggest is that you go do your 'price checks' and come back to us, if we can give you a better deal then I'm sure we can work things out. Else, you are free to visit the other store, this is a free country after all.

Please also note that shop policy is shop policy. Some things we can bend, some things we can't. But a pleasant discussion usually works out much better than a blown-out argument.

I will try to update to this page as often as possible, I know a lot of you will start blasting me with questions now that you've found a target But please give me some time between replies cos as I said, I'm doing this unofficially. We're all very busy with the upcoming All IT Ikano Grand Opening now too (will update more on that when things get confirmed).

Anyway long grandpa story is over, you can start shooting

This post has been edited by tajukagebunshin: Oct 14 2008, 10:43 AM

i have been a customer of ALL IT since 2 years ago, and i even recommended some of my friends to purchase from ALL IT

however, some comments, copied from the previous thread:
i have visited the Ikano branch, and actually i was quite surprised to find that the items that ALL IT printed on the price list is not applicable to the other branches besides Low Yat. to be specific, i was looking for this Sansa Clip 2GB MP3 player which is selling at RM169 according to the price list, and i went to Ikano branch to get one. however, i was told by the staff there that the players have been "transferred" back to Low Yat and only available there. he also told me that it is also not available in PJ Digital Mall branch.

may i know if what the staff said was correct? i am not bashing the staff, he was very polite when he answered me, just that i feel kind of weird that not all branches have the same items listed on the price list. thanks

I bought my iPod Touch from ALL IT and well, I'm disappointed. They sold me a recon and activated unit for a new unit price.

Thanks for coming back, hope we can always keep a good win-win relationship with people like you

Actually for the past few years, our weekly specials have been limited to the specific branch only. This is because we choose different products to suit the current trend at that particular location. It's clearly stated on the price list that prices are applicable at LY only

HOWEVER, starting this week onwards, all price lists are the same across all outlets. This way we can reduce complications, I hope.

Hope this helps.

Please bring your receipt and all related items (box, packaging, manuals, CD, etc) back to our technical area, we'll see what we can do. But please make sure you have sufficient solid proof to back up your claim, most importantly need to verify these:

1. If it is really the same unit we sold to you
2. If it is really reconditioned and not new

Because we are the RETAILER, not the DISTRIBUTOR. Stock passes from Manufacturer-Distributor-Distributor-Retailer-Customer, someone somewhere is the victim, not necessarily the retailer's fault. So if you have all the necessary proof, please bring it back and we'll do all we can.

Hope this helps.

so does this mean that all the branches will have all the stocks stated in the pricelist? including the sansa clip?

This post has been edited by cyew86: Sep 27 2008, 05:32 PM

stocks wise, we always try to ensure its adequate everywhere... but sometimes we got limited stock of a certain model, so we'll put it where its most likely to sell (naturally) while waiting for a restock.

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Added on September 27, 2008, 5:35 pmif you really want the sansa though, you can place a deposit at ikano, and i'm sure they will request for a unit to be specially sent over.

This post has been edited by tajukagebunshin: Sep 27 2008, 05:35 PM

ok, so may i know if sansa clip is now only available in low yat branch? what color does the shop have? sorry if it is inappropriate to ask here. coz kinda wanna make sure that the branch has the stuff i want before goin there, i rarely go to low yat (been there once only in my whole life )
ikano is not really near my place either, so it would be impossible for me to travel there frequently. thanks for the advice though

This post has been edited by cyew86: Sep 27 2008, 05:38 PM

yeah atm got 3 units here, we only have the red colour one. rm169.

the website should have branch inventory listings so you wont have this problem in future... but that's a few weeks in the future

oh, any plan to restock? i might be making the purchase in early october

dont think we'll be restocking... most people prefer other models.

i like being served by a chinese guy called christopher who wear spec at AllIT. he is very familliar wit all the items location in the shop.

thanks, i'll pass that along when i see him. it means a lot to him, cos as you probably suspect, he's a bit mentally challenged... but he does his best, and we all respect him for that. thanks!

Sauce Tiram : http://forum.lowyat.net/index.php?showtopic=781452&hl=

Reading that post.

This post has been edited by Andy0625: Sep 27 2008, 06:16 PM

i believe that the issue has been clarified by TS in the previous thread
btw TS, thanks for the help

indeed: http://forum.lowyat.net/topic/781452/+80

cyew86: welcome

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Added on September 27, 2008, 6:29 pmwe are open during raya too triple pay

This post has been edited by tajukagebunshin: Sep 27 2008, 06:29 PM

I myself purchase quite a few times in ALL IT and in bulk quantity , I get discount from them and I'm happy with that.
But there's one incident that I bring along my Dslr which I carries in a bag and the Guard doesn't allowed and ask me to put the bag into the locker.
I mean , you're asking me to put 5k into a locker ? I know there's guard there but what if it's gone ? Will I get my compensation ?

As I mentioned earlier , I'm statisfy overall. So no hard feeling please.

Although I seldom buy things from AllIT, but I do work under them during Pc Fair, their prices are cheap and can negotiate also...

AllIT...

well the prices are quite nice there. Sometimes when u go in u expect things to be more expensive in keeping with the size of the shop. But it could be cheaper than those shops u think are cheaper! From my experience in LYP and Digital Mall i can safely say this is one of the main shops i go to patrol and compare prices, and for quite a number of occasions where my money is parted.

My latest buy? A RM65 Sandisk Mobile Ultra 4gb microSD + reader from ur PJ branch. Satisfied.

This post has been edited by SerioseCat: Sep 28 2008, 04:04 AM

SO far so good.
Bought my network card and others small small little hardware here.

But then, two months ago, I went there at 8.10 pm only to find out it's closed...
I bought RM 700 worth of equips from Thunder Match instead which is about RM10-15 more expensive except for speaker which is the same price (RM 95).

Sorry to hear, usually we prefer to discourage ppl from putting expensive stuff e.g. laptops into the lockers... but this is an exception cos generally we don't allow photography in the store, so the guard was just trying to do his job... it would be best if you don't bring your dslr if you're planning to visit the store again, cos this is kinda sensitive due to intense competition from other shops... hope you understand bro thanks for coming.


yeah we close sharp at 8.00pm cos everyone wanna balik haha... technical dept close at 7.30pm sharp too... reasoning cos most people who stay in lowyat late, just wanna browse prices or buy small stuff, the serious buyers usually come much earlier (not that i'm saying you're not serious lol, just mentioning in general)... hope to see you here next time

also thanks to the rest for the good comments, good to hear