Anyone heard about this SIVC before? I heard a presentation about it. Anyone member got any good/bad comment to share? What's the FAQ to ask before joining a vacation club?

http://www.sunway.com.my/vacationclub/



This post has been edited by minthiam: Sep 28 2008, 09:52 AM

thanks for all the opinion...
slko, you said your mum join sunway vacation club right?
did she try the room booking on weekday? How's that? Is it quite limited also?
How about the oversea room reservation?

fuwa,

mind telling me how much you joined the club last time?
How do you feel about the club? Is it really very bad service?

Fuwa,
Have you tried their hotel at oversea such as Phuket and Bali?

Thanks fuwa,
No one else heard about this club at all?

Yeah, thanks nonadoes for the input.So, mind sharing how many years you have joined this club?

I've discussed with Fuwa too, we are both quite concern about the point system where they can increase the point required per night stay. Other than that, i think should be ok!

Other not so good thing about it is the oversea especially Europe where you need to utilise all 7 nights in one shot!

I've just joined this club, so calling all the SIVC member, let's discuss about the up/down side about this club?

I've never heard of Leisure Holidays Membership, not sure how good is that?

Regarding the customer service, take Sunway vacation club,it is not actually that bad, except that they really like call u a lot (eventhough you clearly indicate that emailing is your priority?)

Recently tried to book a room in French Riviera on December for August 2009, they dragged my reservation until early this year then only tell me that my preferred date got all booked up, reschedule me into another days, now have to re-plan our travelling schedule again

Yes, We have some painful experience here too. we tried to book for the hotel in french riviera under SIVC last year, according to their website the check in only allowed on Monday. However, when we tried to book them. SIVC was telling us that it was fully booked until Sat and we are only allowed to check in on sat.

Do you know when did we trying to book? It was last year November 2008 and we are trying to book for August 2009. I think it is really ridiculus to tell the customer who book almost one year in advance that the made available resort are fully booked? Nevertheless, you will still get the room just that it is not the date that you are looking for. Mind you, if you try to book too advance, they said not yet. The schedule is not out yet. Then? What do you expect us to do? Calling you everyday to check when the schedule is coming out?

In the end, we need to re-schedule/re-plan our UK/France/Italy trip just to accomodate the stay in that particular hotel?

Conclusion is, vacation club is not that bad if you know how to utilise them. It is most suitable for flexible people like senior citizens. I'm not sure about berjaya one as i'm not berjaya timeshare member but from the information that i gathered, they are imposing lots of hidden fees.

From what i heard, SIVC is trying to increase the points required for per night booking at their made available resort but due to strong complaint, they had to settle for the old point system until further notice.

So, hdwarexpert, isn't it good for you if the fee i getting more and more expensive after few years? So, if any of you guys have extra nights to sell it off, don't hesitate to let me know...

Hi Yahiko,

I've attended Leisure Holiday 'sweet talk' too...The offer is too good to resist as i remember, you will be able to get back your money after 30years right?
Frankly speaking, i think they home resort is not in good condition..some of them are due to bad maintenance. What do you think about Perdane Beach Resort, is it ok?

Deqna,

How come you are so lucky? As for my case, i'm very dissapointed with SIVC. Everytime when i tried to make reservation with certain date, after taking their own sweet time, they will usually come back and tell me that the date that i wanted is not available. Do you want to try other date? Hello, i've booked my flight ticket. How do you expect me to change my itinery to suit your given date? WTF? Our last booking is French Riviera, they have written clearly in their website, magazine that minumum booking is 7days and only can check in on Monday. But when we tried to book 9 months in advance, they were telling us that, our preferred date is not available, next available date is on Saturday, what the hell? Why set the rule and not following it? Fine, finally we have decided to tolerate and accept the offer. The apartment is very very simple, do not even have a twin bed somemore, no air cond(hello,this is summer!!!!) and the worst part is need to pay for the electricity bill. I mean what is this? Is this Sunway standard?

Next experience is when we tried to book the accomodation in Phuket, previously they have 4-5 choices of hotels. Unfortunately when we tried to reserve, "Sorry, there is not longer under our made available resort!". Now there is only one hotel made available in Phuket and that hotel is also fully booked. My god, what is this? I've tried to reserve atleast 6months in advance. Their website is not updated regularly, the newsletter will be sent to us once is 6months. Next time, can you atleast send us some email to notify us about this? I mean, why do they remove most of the phuket resort, don't they know that Phuket is one of the most famous spot for vacation?

Hello sunway, i know this is not your fault, but can you atleast make sure that one of your affiliated 'Sunway Internation Vacation Club' is not performing below par too much. THanks

Haha, i've experienced that too...if you tried to negotiate the price, it will really go very very low...But i simply do not trust them!

Moniueyong, there is no need to scare....probably different vacation club operates differently...probably Swiss Garden International Vacation Club is not that bad?

Do you mind to share with us how much you bought the package?

Huh? Can you share more details with us? Did you just join and then they said you don't have enough points or what?

Well, in my opinion i think pay half year installment then only can take advance point is quite fair...As for SIVC, you have to pay atleast 50% of the total price then only you can utilise the points. The worst part is, in order for you to utilise the advance points, you have to pay the maintenance fee in advance too....:'(
Stupid Sunway,shame on YOU!

Wow, relek bro. You opened a new account to anti_timeShare? Mind sharing with us some of your painful experience so that someone who haven't join timeshare wouldn't fall into their trap? As i know, I think for Legend Water Chalet, they have only 2 units. FYI, SIVC has >3000 members last year. So, you do the math. Shame on Sunway Group!!!!

I dont' think it is wise that you stop the payment..it is simply not worth it for u as you have paid for 2 years. Btw, how much u pay per month? If u cancel now, u'll lose everything. Unfortunately, that cooling off period is really stated in the agreement, just that during the sweet talk they never explain to us. The question is: do you really go and enjoy the resort? If u really enjoy it, then i think it is still ok.

I have another painful experience with SIVC recently. As i tried to reserve made available resort oversea, took them 2 weeks to come back with my 3rd choice selection. 2 weeks? Fine, never mind. Ask them few questions through email, they totally turn a deaf ear to me. What the hell? Ask for resort information, they send me a low resolution JPG, printed it out and enlarge it with magnifier also can't read properly. I requested again, this time they totally ignore me. Is it really that hard to send me resort information?

Any place that i can complain to this? Everytime when i wrote in email to general line to complain, a lady name Shireen Wong will reply with a very sarcastic note. Their motto is: You can complain any time u like but you can never leave!! Stupid Sunway, shame on you!!!

To all brothers and sisters here, do not fall for their trap and join timeshare.

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Added on May 21, 2010, 10:28 pmHi there,

When did you sign up for it? If it is below 10days, it is still under cooling off period and you can walk into their office and cancel right away, but beware their boss, an old lady, I think if not mistaken Natasha or something, she is really quite convincing. Don't fall for their trap. We got up to the second step and fall for that old lady sweet talk.

This post has been edited by minthiam: May 21 2010, 10:28 PM

Around one year, you utilise their inhouse installment or they bill every month and you just go and pay it? Around one year, meaning that you have paid around RM6K already. There is no way to cancel, unless you don't pay and they forfeited your membership. I think it is not worth it, i think you can sell the membership to someone or sell the rooms out, mind telling what is your membership? Platinum even or odd?

Totally true, when you request something from them, they just totally ignore you. They are only efficient when come to collection.

SIVC? Cool down bro, when did you join this club? Is it worthwhile to sell it now?
Just out of curiousity, is it easy to sell off the membership? Have anyone sold their membership before?