Deqna,

How come you are so lucky? As for my case, i'm very dissapointed with SIVC. Everytime when i tried to make reservation with certain date, after taking their own sweet time, they will usually come back and tell me that the date that i wanted is not available. Do you want to try other date? Hello, i've booked my flight ticket. How do you expect me to change my itinery to suit your given date? WTF? Our last booking is French Riviera, they have written clearly in their website, magazine that minumum booking is 7days and only can check in on Monday. But when we tried to book 9 months in advance, they were telling us that, our preferred date is not available, next available date is on Saturday, what the hell? Why set the rule and not following it? Fine, finally we have decided to tolerate and accept the offer. The apartment is very very simple, do not even have a twin bed somemore, no air cond(hello,this is summer!!!!) and the worst part is need to pay for the electricity bill. I mean what is this? Is this Sunway standard?

Next experience is when we tried to book the accomodation in Phuket, previously they have 4-5 choices of hotels. Unfortunately when we tried to reserve, "Sorry, there is not longer under our made available resort!". Now there is only one hotel made available in Phuket and that hotel is also fully booked. My god, what is this? I've tried to reserve atleast 6months in advance. Their website is not updated regularly, the newsletter will be sent to us once is 6months. Next time, can you atleast send us some email to notify us about this? I mean, why do they remove most of the phuket resort, don't they know that Phuket is one of the most famous spot for vacation?

Hello sunway, i know this is not your fault, but can you atleast make sure that one of your affiliated 'Sunway Internation Vacation Club' is not performing below par too much. THanks

Hi, I am SIVC member and facing terrible service from them. My entitlement is going to expire this coming December. I have been trying to make reservations since September.

Most of their response is, sorry, fully booked. Sorry fully booked. And guess what? They only reply to you after a week, that if you are lucky. I have to send emails over emails to chase. How am I going to finish up my points then?! $%#$%#%$?! WTF service is that?!?!