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 Who's going to singapore soon... my 360 3RROD..., 3Rod with 0020 code

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chinook
post Sep 21 2008, 03:55 AM

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From: Kelana Jaya


heh thanks. u da man! even more the man if it comes back and never has to go to sg again =p

ps : if it lasts til next gen consoles release, i'll belanja u makan sushi and minum sake rclxms.gif

This post has been edited by chinook: Sep 21 2008, 03:56 AM
shanyung
post Sep 21 2008, 06:46 PM

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My experience with my xbox 360.

First bought it in Singapore in Dec '06. It was *the* noisier system ever and when the disc drive spun, it sounded like a jet engine and it could take off anytime...really. But I enjoyed the 360 games and XBOX Live so much. I really like the system a lot and since then, I have been buying 1 new game every month. Howerver, in August '07, it started to freeze and within a week, there came the 3-flashing-red-light.

OK after some effort I managed to get a service request number and had it exchanged 5 working days later with a much quieter XBOX. I thought wow this was much better and was really happy with it again for 1 year before it hit 3ROD in August '08! Luckily MS admitted the problem and already announced 3-year-extended warranty for 3ROD.

I called Microsoft Malaysia to get a phone number to reach Singapore XBOX support (the tollfree number posted on web can only be called within Singapore). In the mean time while grateful with her reply and also complained to her why there are no official XBOX360's in Malaysia.

XBOX Support in Singapore was kind enough to explain the 3ROD causes and ask for the power supplier output rating (203W or 170++ W). She said the rating will let her know which console model to replace. So same thing, 5 working days later to get the exchange.

So here I am having a 3rd console within 1 year and 8 months. This 3rd console is actually noisier than my 2nd console so I'm counting the days when it will hit 3ROD again.

The Singapore service center personnel mentioned to me that I was considered one of the luckiest because I had the console working for 1 year without the problem! Many didn't survive that long. I can't believe what I was hearing....and started to really lose confidence with this system.

So I had travelled 3 times from KL to Singapore for the console. I may already have spent enough money on the travel to get a brand new console.

Oh I need to mention that twice I was given replacement units that had production date in 2006 August.

Lastly, I think XBOX360 is the most unrealible consumer system I had ever seen. If not for the good games and XBOX Live contents, this system would not have survived until today.

Cheers to all...enjoy your games.

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