QUOTE(AurorA|CS @ Sep 19 2008, 05:20 PM)
Few questions,
If I want to claim the rrod warranty by myself, what do I actually have to bring to sg?
The whole box set?
Or just the console will do?
Claim rrod need to show sg receipt?
If yes, local buyer how to claim?
If bring it to sg microsoft claim, can settle it straight on the spot?
Or have to wait few days/weeks?
One more question is
Any issue when crossing kastam on both side while holding the big greeny box?
First Make A report and send an email to Customer Support that you have the PRoblem of the 3 Red Rings of Death.
Tell them you have done all the troubleshooting from the 3 RROD.
So when sending the email to microsoft
send them your name, your contact , you xbox 360 serial number and your xbox manufacturing date.
once done that wait till Microsoft reply back to you (24 hours it takes)
once you have your email from Microsoft call Microsoft hotlink number (only able to call at Singapore number only)
Tell them your reference number (from your email)
they will recheck and after some Troubleshooting ( they tell you the procedure and etc)
they will give you another pickup reference number.
they will tell you to wait at least 5 - 7 days.
once after 7 days head to funan with your xbox 360 (machine only! no other accessories !)
and they will exchange an refurbish set for you.
end of story.