Do u know which computer shop 3 rd floor/ 2 nd floor near VAIO laptop shop?

The shop has pak guard one.

And all the display laptops are password protected and buyer cant even touch it.

Do u know which shop is that?

i had bad experience with this shop , i just want to see laptop's performance and all of sudden one young malay lady with thick make up, lock it while i was playing with it.and run away.DAMN!

Can u imagine how rude she was.I just want to see the laptop and she shut it off with the password without respect at least one secs.......

I dunno what kind of shop treat customer like that.pissed offffffffffff like helllll!!!!!!!

have u guys ever experience as bad as me?

This post has been edited by sunshine66: Sep 28 2008, 12:09 PM

hmmm..mostly malay sellers..happen to my father also....malay guy but not the same shop .....theyll soon close shop...dun worry^^

This post has been edited by wilsonjay: Sep 2 2008, 05:34 PM

Happen to my parents be4..my parents juz whine and then get away from the shop..since tat day never go tat particular shop again

pathetic business ethic:wang mahu, service x mahu

Racist, a lot of shop password locked,

yup a lot of shops are password locked but you could always ask them to switch off the password ... btw its very rude to lock the pc especially when people are testing it ... they just lose a potential customer ...

is it All IT Hyper Market??the one u need to put ur bags inside the locker before u go in?i've experience once with a malay lady as well while i m trying the twist the tablet laptop and she immediately twist it back in front of me...

im going to find the shop's name this week...

im not being racist,but im referring to tht rude girl.

Could u just imagine while im testing the laptop suddenly she locked ...thats rude man...im sure no one can stand that....

THATS RUDE !!!

If im not mistaken only one shop has a guard.Beside the shop there is "thunder match" booth. which sells viao laptops

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Added on September 2, 2008, 9:05 pmYESSSSSSSSSSSSSSS!!!!ITS QUITE BIG...THE POYOst SHOP I'VE EVER BEEN TO...

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Added on September 2, 2008, 9:08 pmYESS..ITS TRUEE....HOW DYA FEEL? IRRITATED ,ISNT IT???

i want to see the manager...and ask why on earth he takes that bloody fool sales assistant!!!

This post has been edited by sunshine66: Sep 2 2008, 09:11 PM

she is rude ... but anyway , how r u going to test the performance since u cant benchmark on it ...... ???

open Office application and plainly playing wif it cant test it actual performance .... look at the spec and u can rougly knw how does it perform d ...

i dun like going there ... but anyway , juz avoid getting frm that shop if don like

probably this is abit OT, but just wana share my experience in buying a notepal infinite laptop cooler..

i went to All IT Hypermart first because i thought since its so big, the price there should be lower.. found out it wasn''t, they were selling it for rm110 that time, when all other shops i surveyed were around 95 - 105, so i asked the guy there, any further discount? He was abit irritated with my question, and replied me with a curt no, then just walked away... as if i cannot afford to buy from him .. ><

finally end up buying at sri computers for rm95.. and to think i even have an ALL IT Hypermart member card.. bla..

I also pernah kena like this. but in food shop. choosing some twisties or something like that. messed it up a bit la coz finding the suitable one. later come employee fast2 arrange. when the employee gone, I messed it up kaw2. bwahahaha. padan muka

yeah.. i had bad experience with malay sller also... i can't remember the store clearly.. this is my scenario..

i accompany my friend to buy a RM700++ speaker... when we test it, then the malay guy come to us and call us bangang.... say we don have any knowledge about speaker... then sit at one side and din explain anything...

i browse at system properties and i was about to check the graphic cards properties..she lock it ..in front of my face(face facing the screen).

-

This post has been edited by Syaz1: May 26 2015, 08:47 PM

terrible!!....ppl like this should live in jungle la...be fren with monkeys

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Added on September 2, 2008, 9:57 pmThunder match the service is good.But ALL IT HYPERMARKET IS HYPER DAMN BAD SERVICE.i WAS KENA WITH THE FREE HAIR MALAY GIRL WITH THICK MAKE UP(MAYBE SHE THINKS SHE'S MS UNIVERSE ...UWWWEEEEK)

This post has been edited by sunshine66: Sep 2 2008, 09:57 PM

lolz ms universe?

i dun think it is thundermatch on the top floor..coz normally their staff is either at the counter or behind the glass display rack...

Hope her supervisor read this thread...and then take action. Maybe warn her. To treat customers in a such way is absolutely disrespectful. If she got fired, served her right then!!!

ALL IT business so good ... even if the her supervisor see this thread, i dont think he might care also... all this tidak apa attitude ... haih ....

but I tested the 901 at ALL IT and nothing happen, i asked the guy, can you unlock this laptop for me coz i want to try the keyboard, i typed for 3 minutes and then i said ok can lock back d ... too hard to type ... then i juz walk away but b4 i chow i ask how many stock left ... then he said black one got 2 and white one got 5. then i said ok i come back later ... hehe =)

but i dont remember seeing any girl selling lappie ... hmmm .... never really notice i guess coz she not hot ? hehehehe

OK, I will blacklist this shop from getting my future notebook!

that malay girl emmberassed malays atitude.... what kind of this people.

owner suppose fire this sales girl.

lucky did not go to all it buy laptop......

This post has been edited by GuN: Sep 3 2008, 08:26 AM

To be exact,
ALL IT HYPERMARKET located at 3rd floor of Lowyat.
TechAsia 4th floor.

i dont remember which floor..what i can remember ,

near the shop(d one with guard) there is shop that sells viao laptops..if not mistaken 3rd floor.

cannot complaint to their Boss er?? Too bad since Zaki / LoneWolfTNT not working there anymore..if not u can ask for his help before buying anything from All IT

i think this thread should be under

Lowyat.NET -> Computers -> Price & Dealers Guide

http://forum.lowyat.net/Price&DealersGuide

hmm..i bought a wrong size of keyboard protector...i ask the sale assistant there and he say it for the notebook i specific.....sigh...waste my money!

seriously....i think this has nothing to do with racist...cmmon matte 'perpaduan teras kejayaan'

Eh this thread is still here? I reported it yesterday. Should be moved to price & dealers section, instead of TS opening the same thread there.
http://forum.lowyat.net/topic/781970

Lol ! people visit that shop because they seems to have every IT stuff over there.. Thats why you can see alot people go in and out ..
Well, honestly, their stuff not really cheap, just that some item might comes with free gift for you .. xD

hmm, this is onli 1 sided ... she might be wrong but mayb i think shud ask for permission or mayb it's d way that ur playing with it tat seems to irritate the salesperson as well? not only customers get irritated right?

from what i know, the laptops on display in lowyat are mostly personal stock from the store and not demo units from their respective suppliers so i'm sure if u were the boss u wouldn't want anything to happen to any units on demo right? tat's why it's password locked n salesperson hv to take care of their products too. sony on the other hand i know has demo units because the units are directly from sony malaysia so it's free to use n touch n browse coz it's been paid for already.

well, juz me 2 cents


This post has been edited by jeff3003: Sep 3 2008, 01:09 PM

at least pay la some respect..if u want to lock tell larrr... dont simply lock right in front of my face..im ok ...i smile what...i didnt show any sour face..I SMILEEE okay!!! Actually that day i did want to buy laptop...

she asked "nak spec apa"..i replied "nak tengok aje" ..then suddenly she lock and blah..just like that..leave me ...if you dont allow customer to test it, TALK LAAAAR!!! DONT BE RUDE..DAMN LAAA

U MUST BE ONE OF D EMPLOYEE THEREE...

pleasee...i beg u...at least hv some courtesy to a potential buyer like me,huhu..doesnt mean ppl wear dim t-shirt doesnt hv money...

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Added on September 3, 2008, 1:40 pmWhen first i reached there..the laptop didnt lock okay..so sad lar...tht girl really boasted as if she's a princess from hell.

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Added on September 3, 2008, 1:48 pmThat prasan preety girl(uwweek)didnt smile at me at all...i didnt expect she smiled back , but at least give some respect...i dont ask much..and i dont even ask salespersons to entertain me..i just want respect!!!Its okay if salesperson ignore me.If i want to buy..i will call that person.

if she didnt like customer to touch..pls say politely..yang ini pun have to teach kee!!!

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Added on September 3, 2008, 1:52 pmADA MULUT CAKAP LAAA..

This post has been edited by sunshine66: Sep 3 2008, 01:52 PM

i never had bad experience with all it especially the laptop section. the chubby chinese guy is friendly and malay tudung girl is also nice. cannot bargain that much but still that guy is helpful. i dont buy anything also he let me test the laptop.

but recently i dunno lah .... when go to all it no longer see that chinese guy and malay tudung girl. so assume they're no longer there.

Well the display laptops are meant to be tested i guess, if not i dont think they would want to put it as a display model. and also even if its a personal stock, doesnt give you the "right" to lock or get irritated coz ITS YOUR JOB as a salesperson to make sure that the customer would get the information they need.

Personally i think that, a person who goes into a shop to see a particular laptop or looking around at lappies, I would think that the particular person has an intention to get a laptop or might be getting one in the near future. =)

This post has been edited by jamezco: Sep 3 2008, 04:16 PM

YES UR CORRECT AND YES I DO WANT TO BUY LAPTOP ..COZ MY LAPTOP HAD BEEN STRUCK BY LIGHTING RECENTLY...

This post has been edited by sunshine66: Sep 3 2008, 02:05 PM

The boss of the shop must fire the girl la...with the girl around..the shop where got future..halau all the customers 1

Maybe malay girl is new? Last time, I go to this shop..I don't see malay girl, but got two chinese guys..they let me test new laptop.. It is fine for me..you can try call boss, then complain to boss about it

maybe...
the day i went there..quite alot of malay salespersons..

but that malay girl is really rude...she really pissed me of that time when i tried the tablet...but not all staff in all IT are bad..their webcam session malay guy is very friendly and informative...thumbs up for him...

that malay girl really give bad image to ALL IT HYPERMARKET.

If someone knows her..pls tell her..if she doesnt like to deal with customers better stay at home !

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Added on September 3, 2008, 2:40 pmOR MAYBER SHE'S ON PMS ...<red flag mode>

This post has been edited by sunshine66: Sep 3 2008, 02:40 PM

But ALL IT hypermarket got lots of stuff and display there..so easy to browse around rather than go to ask ppl take out for u le..so i like go to ALL It or ThunderMatch to look around the thing b4 i decide which one to buy..then only compare price with other shop!!! LOL

I guess it would be based on individuals, I dont think we should judge the whole shop as being rude or something. =)

juz my 2 cents =)

i think only that malay girl got attitude problem, as there r 1 chinese guy at AllIt is very friendly and alwiz help me get wat i want each time i pay a visit to there.

Sometimes a good reputation can be spoilt be easily undone by one ******* employee.

I have to say I too bought and claimed some stuffs before from ALL IT. This has to be one of the best shop in town although not all their stuff is cheap. But really, the service there is better than most of the shops in LYP. I like the style in the shop where you can see the item and then decide whether or not you want to buy it without the staff bugging you to close the deal faster.

Not to mentioned that their boss is actually quite friendly and warm. There was once I waiting for the lift. Then one uncle ask me where I bought and how much. I told him and he replied that his shop is selling slightly cheaper and welcome me to visit nextime. He was there again when they are having sales to help the EARTHQUAKE victims in China. Definately a role model for computer megastore.

This post has been edited by andrekua: Sep 3 2008, 08:28 PM

Hmm if my memory served me correct,this is the shop that have a lousy service.

Last time im asking for USB 2.0 connector,then the seller ignore me...okey fine just because im look like a stupid kid or something.
Fine then i try search myself but after that comes another seller,i ignore him for all time...ROFL.

Lousy shop is lousy.

ya i agree too!!..some of the staff there also quite friendly..when i ask for something they will search for me too..

This post has been edited by Hico: Sep 4 2008, 09:18 AM

tumpang ur threat...oso happened here.... another example bahave rude toward customers...the bec corner of the shop which display speakers set...a malay guy stand there ,(mayb b he in charge at dat corner, every time go there sure can find him), sometime saw him wif long hair n tied up... he behave juz like he is the owner of those speakers set. the speakers the are not arranged accordingly to sets... sometimes if customers wanna test it ... dunno this satelite belong to which set or not sure the sound come out from which one or not sure the speaker is on or not ...if u question him... he replied like people should juz stay away if dunno anything... I dunno whether he is having a bad feeling that day or wat but my friends oso hav the same experience wif this guy... oh yes... this guy always play tasteless songs ...and every time saw him very indulging in those songs ...

Blah, my experience in ALL IT wasn't so bad but it was a bit rude to me. So here's mine, I wanted to purchased notebook cooler and other stuff at there then a staff helped me to carry to the cashier while I browse for other things. Ok, once I done with it I went to the cashier and pay.

Because my stuff was at the cashier there then BAGGER that malay girl pointed to the cashier beside her and tell me "sana". She was counting money only that time, but before she put any closed sign my stuff was already there but heck she didn't care. Just closed.

i think she's rude..suei la dis girl....isnt she free hair?

No, tied her hair one. But quite some time already, its on May.

hmm..i think the same lady i met..she oso tied hair with make up and her hair was coloured in blonde.

Haha, maybe

ALL IT is only good when buying accessories, or small stuff like CD/DVD, mouse and etc. The rest no comment.

i m referring to that bullsh1t girl my deaar...

the way she treats customer impolite...

All IT staff I encountered are quite ok, but I dislike their prices.

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Added on September 5, 2008, 11:06 pmHow you cannot remember the name of that hypermart? U must be in blind shopping I guess.

Just make sure you don't "hentam" wrong shop.


This post has been edited by Fearless: Sep 5 2008, 11:06 PM

By the way, some of salesman in ALL IT is quite helpful too, next time, just avoid that malay girl loh...

why dont u said ' nak test aje'..maybe she wont lock it
PMS maybe. who knows.

This post has been edited by ryugan: Sep 6 2008, 06:56 AM

This is the same malay girl.. which i complaint to the manager the other day when i went to this hypermall to look for IDE Hard disk docking station.

What i do.., I just peek inside the box.. to look at the item.., as on the box there's no mention whether it is for IDE or SATA hard disk.

She just walk over to me.. grab (rampas) the item from me.., and close it back and point to me - encik tak nampak ke - tak boleh bukak...!

i replied - The box already open anyway .. and the notice it hang over head me.., so i didn't realise it. sorry..

she just walk away in arrogance and utter this word the her colleagues - "buta ke apa..! dah tulis besar2 tak reti baca ke apa? kecik-kecik tak nak mampos.. dah besar menyusahkan orang!" (translated - is he blind or what..? already written very big also cannot or what? small-small don't die straight away.., grown up making trouble to ppl)

there are also other word like bodoh and other thing.. but.. word after that I didn't hear already.. blood already boiling..!

I already said sorry, isn't it? why need to utter such a rude remark to customer.., and she does it like purposely loud enough for me to hear it..

I end up buying some Case Fan.., and after I make the payment.., I demand to see the store manager.. then I ask the manager to call that girl.., and she come - I ask her - please repeat whatever word you said to your friend just now.., and rudely.. she denied saying anything - saying - Saya tak cakap apa pun..

And i call the other guy that she utter those word.., and I repeat the whole sentences above to the guy.. , and the guy admit it.

I tell to manager - how come such a crude and rude staff can work here? They should respect customer..! I didn't expect to be treated like a VIP or what.., It's enough if she come to me nicely and tell me - Sorry sir, all this item are not to be open. there's a sign saying it. I would just say sorry..

The manager also.. not really a diplomatic one..!he maybe haven't trained to handle customer situation.., what they supposed to do is apologized 1st to customer, then only ask the girl what happen.

But this manager - ask the girl.., what really happen??.., and the girl start defending herself - saying - this customer didn't see the signboard saying cannot open item and still open the item...

I said back to the manager - the box already open, and i just want to peek what's inside to check whether if I bought thisl, can fit my hard disk or not. And I add, even if I did wrong by opening the box.. there's no such need to be rude to customer..

I tell the manager, I want the girl to apologize openly and loudly to me. The manager said - ok laa, I apologize for the staff rudeness..
No.., I insist wanting the girl to apologize for being very rude to customer.

Wah.. this girl didn't want to apologize.! she said.. why she need to apologize..? It's the customer fault what. After much persuasion (from the manager), then only she said - I'm sorry . but.. not with a sincere face..! (not satisfied face laa)

last word to her and her manager before i leave - next time don't be that rude to customer.. or you might 1 day end up makan penampar! (getting a slap on the face..). And you mr manager - please educate your staff not to be rude to customer.


I swear .. I would never buy from this shop again.


This post has been edited by morpheuzneo: Sep 6 2008, 08:59 AM

you knw what.. next time if u see this gurl juz giv her a big slap!!!such a stupid idiot no manner girl!!!prasan bagusss!!

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Added on September 6, 2008, 3:26 pmi'd already told her....

This post has been edited by sunshine66: Sep 6 2008, 03:38 PM

This Malay girl sounds like UMNO division chairman in Penang.

Last time the manager is a white man, he is more professional. This company shall either transfer her to store or fire her if All IT want to survive in business.

Just a suggestion to people who is angry with this girl or might attack her..


Theres alot of things happens for a reason and alot of I already read none have the initial to actually call or ask why their salers are like that..

I mean you guys are consumers so you have the power of consumer on the shop so why not just use the power rather than wasting time posting at here?

The point of having the consumer rights is to speak up at the manager and as I already have a lot of work experience as a salesperson I would rather blame the manager rather than the salesperson themselves.

Why?
Because the reason to have job interview is to find the right people at the right place...guess the manager fails and not the salesperson.

Isn't that right? or I just saying that for fun? 3 page and for 1 people >_>

Sometimes there are no person who looking at the laptop , then i have a look at the laptop ALONE . Those stuff are very free and NO ONE WANT TO SERVE ME ! that really pissed me off =.= although i am age 18 and alone, they all just look at me once, then do their own thing ... ZZZzzz happens all the time

only this forum ,we get a chance to voice out our dissatisfaction and to relief our anger..let the whole world know..

huhu...

indeed quite rude, today when i search for items near the place where she standing..

Guess what when i see her face?

Anyone got her picture ?
I always saw many malay gals, but dont know which one.
She work in the laptop section ?

but quite a lot lyn forumers when shopping at ALlIT, or sri com dun feel like being disturb by salesman all the time, maybe they just wait u to approach them when only u need to be served.

Yea, true.
Most of the salesman are waiting for you to ask them question only they serve you.

dont hv larr..i dont feel like to capture her face..afraid tht she will be more prasan....

btw All IT Hypermarket is one of my friend shop which is damm pretty Straight As student and father owns the shop in Lowyat and dgitalmall

ask ur fren to teach her employees...

that malaygirl u all talk about is already "Goreng Sotong" Since last month.

wht do u mean goreng sotong??

is she dead or wht?

quit job le i think.
anyway next time, guys can just come here and ask for recommendations then go to LYP and buy it, no need to waste time, and lose patience with unethical sales people.

last time im dont know anythin about IT and not interested to come this website but now after tht lightning incident i learn somtin...

Met with the manager for ALL IT HYPERMART, a chinese guy, did asked him about the malay girl. he said , he instruct them to look out to anyone who is manhandling their product and it is the sales person job to make sure that customer stop from doing so.

If they dont, anything broken will come out from their paycheck. The chinese manager said the display units are not FREE, they have to buy it, if some dude starts to poke here and there, imagine if a hundred people does that on one day. If something breaks they have to replace the display model. No one wants to see that particular unit.

JC TAN

This post has been edited by lomotus: Sep 17 2008, 05:26 PM

can ask him y she resign ar?

edited

This post has been edited by j_spidie: Sep 19 2008, 08:30 AM

i went to digital mall recently, my colleague wanted to buy a laptop.
we went the whole ground floor looking at laptops without any restrictions. everyone was helpful and just wanted to make the sale. commission mahhhh...

so tell me what is the difference between lowyat and digital mall?

lowyat thinks that they dominate the 'IT' market cos it's been there for so long.
digital mall has just started, so everyone plays by the books.(well, for now anyways)

i think tis case is just only 1 person attitude problem, not the shop fault actually.

next time get her name from other staff... so that u can make compalain direct against her... not just put her race... not good laa to read... please arr... but i can understand ur feelin... coz it happen to me before... tak kisah ler melayu, cina ke india... kalau atitud sudah x betul, mmg xkn betul lah...

cant she talk??if she talk politely then i wouldnt dare to touch it...errgh ...i wont reply after this...ppl seem dont understand wht i meant....

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Added on September 22, 2008, 5:00 pmnext time if customer come ,dont make that sour face..pls talk..u hv mouth aight???...

apa punya manager laa...x tau ajar ka ... jangan harap i mau beli laptop from this shop ever again!!!

or why not u put big sign there "Please do not touch!"USE UR BRAIN LAR..IDIOT!

This post has been edited by sunshine66: Sep 22 2008, 05:00 PM

which one all it hypermarket is better, at lowyat or at digital mall???

Hhahaha nice one. I do feel your pain as a customer. I ordered something from HP online around Dec sometime I think. When they got back to their reseller here to send me my HP Docking Station. Absolute crap service PERIOD. The grammar and spelling they used was absolute crap and respect to customers was completely zero. They told me my order was being processed, so I was quite amazed that was quick, then a week later I realized oh crap it was automatically generated, several more weeks went by, I received another email saying my order was still being processed. Eh? Payment was already received way back. Anyways I got my docking station in late Jan, when it did say stock was available and payment made in early Dec. No apology, no discount coupon, nothing, like that was their delivery time, really annoying, but then again who to complain to ? Complain to HP you will get routed to so many different channels until you get lost.

I know the story is completely unrelated but nvm, but everywhere nowadays, just standard manners and etiquette are lacking so much. Respect and honesty to customers should be the main priority of any company, and if they are, ENFORCE them, stop cutting cost and thoroughly examine potential employees properly to ensure stories like the TS are not so common place. to the TS, inform people of this attitude, let it be known that customers cannot be treated like that.

It may be true to a certain extent, but a demo unit is expected to go through torture here, and then some computer hardware shops sell them as 2nd hand units or repackaged, shocking as it is but Malaysia Boleh. A hundred people can look at a laptop, but then again Malaysians know once broken considered sold, some people would show extreme care while handling a laptop that is worth a lot of money, I doubt that they would be banging on the keys or pressing the LCD till it makes a permanent mark. But then again Malaysia Boleh, so I do not know, but my time of browsing sections of computer shops that sell laptops I have never seen somebody mishandle a laptop, and those are the big sale days where tons of people are at, haven't seen it yet or yet to see. i don't know, just my 2 cents.

Retail shop in Low yat is like that, solution, ask first before touch. Problem solve.

There is one more in Ikano

Hello all readers,

I work in All IT, so I'll try to be a liason between you and my company, but I'm only doing this unofficially at the moment, when the website is up (I know it's been down for a bloody long time) then we'll have a proper forum for you guys to post your opinions (good and bad) there.

Going straight to the problem, I think I know who you are referring to. The person has left the company for quite a while already, very hot malay chick with long hair and big boobs, yes she has left. Off the record, many of us have had problems with her, so I understand your frustration. But she is gone now and I hope you do not blame the shop for the actions of one person.

We always train our staff to be polite and friendly to our customers. Really. Obviously, customer service is of utmost importance as we all realise you won't come back if the service is bad. Heck I wouldn't go any place where the service irks me, lets face it, we're all human and we wanna be treated the way we deserve, right?

Next time if you have any problems with the staff, please approach the supervisors and have a chat with them. HOWEVER, please, please, PLEASE (and I can't stress this enough), PLEASE do not blow your head off to them. Talk in a pleasant polite tone and I'm sure we can always work things out. As I said, we are all human, and if you were in the salesperson's position, you wouldn't want to help a lanxi arrogant customer too, right? Realistically speaking, don't you agree with me?

Regarding prices, we always try to offer the lowest possible prices for everything we sell. It's either low prices, or value-added gifts, that is for certain. But sometimes other shops cut to extreme prices (in cantonese, 'teow ka' - throw price), and we cannot do that. It is very wrong business practice, imagine if everyone started throwing prices then all of Lowyat can close down already, can't maintain rental. Businessmen will understand here.
However what I can suggest is that you go do your 'price checks' and come back to us, if we can give you a better deal then I'm sure we can work things out. Else, you are free to visit the other store, this is a free country after all.

Please also note that shop policy is shop policy. Some things we can bend, some things we can't. But a pleasant discussion usually works out much better than a blown-out argument.

I will try to update to this page, I know a lot of you will start blasting me with questions now that you've found a target But please give me some time between replies cos as I said, I'm doing this unofficially. We're all very busy with the upcoming All IT Ikano Grand Opening now too (will update more on that when things get confirmed).

Anyway long grandpa story is over, you can start shooting

good explanation. dun worry la.. no one will shoot u.. just that u need to make sure the staff do not talk around make jokes and all. i myself as a customer went down to the shop.. everyone like kumpul 1 side. talking all kind of stories.. see me also buat tak tau till i have to approach.

lol well we never approve of that too but gotta understand cannot make things too strict too. gathering in one corner is definitely wrong though, I'll remind the supervisors to keep their guys in check. thanks for the update.

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Added on September 27, 2008, 4:28 pmactually come to think of it... i'll just start another thread for this. Won't be needing a subforum tho, we'll have the website up soon. but not that soon

This post has been edited by tajukagebunshin: Sep 27 2008, 04:28 PM

good explanation... no worries dont think so anyone will be shooting at you. but come to think again, different customers different needs. for myself i dont like been approach in ALLiT and ppl kept on asking what i want what i need. but some customer really needs all the help available. as what bro sandw|ch posted lepaking in a group that's too much lah.

about the pricing thing, true some other outlets are bit cheaper than ALLiT. but not long ago i was looking for a 2.5" sata hdd 160gb... went to the counter was asking 1 of the on-duty staff. to my suprise, everytime i asked him about the sata hdd, he immediately answered, tak tau. imagine asked him like 3 questions and same answers from him, tak tau. got pissed off just walked away and bought the hdd from another outlet and cost a bit more.

that's a really good reply you have given there, i respect that

off topic: i have visited the Ikano branch, and actually i was quite surprised to find that the items that ALL IT printed on the price list is not applicable to the other branches besides Low Yat. to be specific, i was looking for this Sansa Clip 2GB MP3 player which is selling at RM169 according to the price list, and i went to Ikano branch to get one. however, i was told by the staff there that the players have been "transferred" back to Low Yat and only available there. he also told me that it is also not available in PJ Digital Mall branch.

may i know if what the staff said was correct? i am not bashing the staff, he was very polite when he answered me, just that i feel kind of weird that not all branches have the same items listed on the price list. thanks

our customer service concept (officially anyway) is to approach only when requested. but that's not practiced anyway, it all depends on the salesperson. we also dont want to control our staff so strictly

perhaps the person you asked, was a new staff, or belonged to another department... cos all our ppl at the counter really know their stuff. sorry to hear you got a not-so-good experience, but hope things work out better next time.

btw i wont be replying here nemore as i've set up a proper temporary thread while waiting for the website... please direct all responses there, thanks!

ALlIT will open shop next week during raya?

http://forum.lowyat.net/index.php?showtopic=802815

hehe, u sure is staff ar?? or any on-duty cleaners ??

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Added on September 28, 2008, 12:00 pmthanks for updating!!!! case closed!!

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Added on October 1, 2008, 6:30 pmcan anyone teach me how to lock after this case solved.Please dont be angry....i donno how....

someone just mad at me for not knowing how to lock...

help me pls

This post has been edited by sunshine66: Oct 1 2008, 06:30 PM

Yeah malay dont know how to attract customers,they just know when we will get rich!money want but dont wanna give good services,that why they so few malay selling pc stuff and i thing there is't one malay company at lowyat.Dont get me wrong,i'm not racist and i'm also malay But my exp at all it and thundermatch at PJ digital mall very good,the staff very friendly.