Hello all readers,

I work in All IT, so I'll try to be a liason between you and my company, but I'm only doing this unofficially at the moment, when the website is up (I know it's been down for a bloody long time) then we'll have a proper forum for you guys to post your opinions (good and bad) there.

Going straight to the problem, I think I know who you are referring to. The person has left the company for quite a while already, very hot malay chick with long hair and big boobs, yes she has left. Off the record, many of us have had problems with her, so I understand your frustration. But she is gone now and I hope you do not blame the shop for the actions of one person.

We always train our staff to be polite and friendly to our customers. Really. Obviously, customer service is of utmost importance as we all realise you won't come back if the service is bad. Heck I wouldn't go any place where the service irks me, lets face it, we're all human and we wanna be treated the way we deserve, right?

Next time if you have any problems with the staff, please approach the supervisors and have a chat with them. HOWEVER, please, please, PLEASE (and I can't stress this enough), PLEASE do not blow your head off to them. Talk in a pleasant polite tone and I'm sure we can always work things out. As I said, we are all human, and if you were in the salesperson's position, you wouldn't want to help a lanxi arrogant customer too, right? Realistically speaking, don't you agree with me?

Regarding prices, we always try to offer the lowest possible prices for everything we sell. It's either low prices, or value-added gifts, that is for certain. But sometimes other shops cut to extreme prices (in cantonese, 'teow ka' - throw price), and we cannot do that. It is very wrong business practice, imagine if everyone started throwing prices then all of Lowyat can close down already, can't maintain rental. Businessmen will understand here.
However what I can suggest is that you go do your 'price checks' and come back to us, if we can give you a better deal then I'm sure we can work things out. Else, you are free to visit the other store, this is a free country after all.

Please also note that shop policy is shop policy. Some things we can bend, some things we can't. But a pleasant discussion usually works out much better than a blown-out argument.

I will try to update to this page, I know a lot of you will start blasting me with questions now that you've found a target But please give me some time between replies cos as I said, I'm doing this unofficially. We're all very busy with the upcoming All IT Ikano Grand Opening now too (will update more on that when things get confirmed).

Anyway long grandpa story is over, you can start shooting