Just to share with you all my experience recently.

I purchase 6 KDK Fans, 4 Heaters, 30 downlights and 20 LED lights from YT Lighting Puchong recently, and they deliver the box to my house. The quantity is correct therefore I accept the Fans delivered.

When my contractor open up the box, we realize the one of the Fan come without the cover. I called to YT Lighting to get a replacement, but was rejected as they claimed I accepted the goods when delivered. ^&&$^%*(. Will you open up every single box and inspect every items during delivery???

Lesson learnt, you must check every single items in the box, when purchase from those lighing shop, especially this YT Lighting. Else, you end up like me, fan without cover. Now I will go direct to KDK, hopefully KDK will be reasonable on this....