QUOTE(jagjag @ Oct 31 2013, 03:47 PM)
Are you sure ?? i check on the website but did not find anything regarding the hook.Check the video on the website regarding installation of it and seem like it is only a normal U hook . Pls advise more...
anyway i bought a V Touch K15Y2-GS unit yesterday and plan to just hook into the existing hook...
According to the website, there is a recommended hook size for V touch (60" 5 blades), V touch junior (56" 4 blades) and Senza.
Actually I have a v touch installed in my living room concrete ceiling, and I honestly dont know what size hook my electrician had put there. I am not a discrening customer, but some forumers mentioned about shaking and such.
The KDK customer service lady consulted her technical dept and replied that to avoid problem (dont know what they are), better to change the hooks.
Incidentally, cima lighting in jalan 215 offer very good price for v touch, worked out to be 16% off the RRCP. The price is about the same as what is offered by the puchong light shops.
Now I want to ask, if change hook on ceiling boards, is it very straight forward?