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Wireless Broadband Celcom Broadband Thread V3, Wireless Connection up to 3.6Mbps

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dgtel2
post Nov 12 2008, 02:03 PM

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looks like everyone is being so called "capped". Could this be a testing procedure by Celcom to implement the 5GB limit? Or they already implemented it and "purposely" capped everyone regardless of bandwidth usage. Most probably the Celcom technical team don't know what they are doing right now. Some settings on the port has been set to capped all users in Malaysia AUTOMATICALLY...

Therefore, go to MCMC to launch your online complaint... here's the link

http://aduan.skmm.gov.my/

It is the only way to get back your desired speed! We have to work together this time...let's attack Celcom!

This post has been edited by dgtel2: Nov 12 2008, 02:06 PM
dgtel2
post Nov 13 2008, 07:30 AM

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celcom tech ppl has "purposely" capped all users to
64kbps. you need to report to MCMC to uncapped ur
account. now I gain my speed back again.

This post has been edited by dgtel2: Nov 13 2008, 07:38 AM
dgtel2
post Nov 13 2008, 08:52 AM

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i'm not talking about repoting to Celcom Careline.
I'm talking about log ur complaint to MCMC over
here http://aduan.skmm.gov.my/

It was my 3rd complaints since early this year
and Celcom ppl has marked my account as
highest priority customer. Everytime the
connection is bad, I straight away log
complaint to MCMC & gain my speed in 24 hrs.
Forget abt Celcom careline. Report online
straight to MCMC.

This post has been edited by dgtel2: Nov 13 2008, 09:00 AM
dgtel2
post Nov 13 2008, 09:40 AM

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50kBps = 400kbps
1byte = 8bits
Capital "B" is byte
Small "b" is bit
dgtel2
post Nov 13 2008, 01:50 PM

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QUOTE(beautifoolgirl @ Nov 13 2008, 10:45 AM)
p/s if I want to komplen abt celcom, goto skmm. Where do I go if want to komplen abt skmm?
*
so far MCMC is doing good. If they sucks, report to TV media.
dgtel2
post Nov 13 2008, 07:36 PM

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From: Malaysia
QUOTE(tonyvyp @ Nov 13 2008, 04:45 PM)
but no improvement yet...celcom ppl didn't call me..
*
Celcom ppl won't call you until they rectified the issue. It may take as early as 24 hours or as long as 1 week....If this is your first complain, then it may take longer but it will be definitly rectified ...

24 hours after my complaint to MCMC

user posted image

This post has been edited by dgtel2: Nov 13 2008, 07:54 PM

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