You may contact the person who sold it to you and send it back to Amway to claim warranty.

It's suppose to be on 24/7. To track how much water you used and the UV light only turns on when water is flowing.

Yup. eSpring is designed so to be on 24/7. It only uses more electricity when water is flowing (UV light turns on). Each cartridge is used for 1 year or filters 5000l of water, hence the power consumption per year is less than RM5.00.

You can know more about eSpring here.

Throughout this thread, there are positive comments and feedbacks on both 3M and eSpring. To choose either one depends on your budget and what kind of water filter you want. Do PM me if you want to know more.

More about alkaline water:
The mucus in our mouth, nose, esophagus, down to our stomach are acidic. The acidity kills any bacteria trying to enter our body, keeping us healthy. Imagine if we drink alkaline water, it passes through our mouth, esophagus and to our stomach, making the mucus less acidic / neutral. Bacteria will be able to enter our body much easier, causing us to be prone to sickness.

Plus, the majority of water is absorb in our small intestines, which needs to pass through our stomach. Our stomach must be acidic (pH 1.5 to 3.5) to digest food and again, kill bacteria. Drinking alkaline water will cause our stomach to produce more acid to maintain the pH level, giving more work to our stomach.

So think twice whether you want to drink alkaline water or not!

Amway only have one water treatment system, which is eSpring.

Hexagon filter is a normal / basic water filter. There is no certification which states what contaminants it can filter. So no one can be sure whether the water is clean / safe to drink or not.

If your Hexagon is old, it is recommended to change.

This post has been edited by Terbulance: Mar 18 2015, 12:33 AM

Membership fee is exlusive of the price for eSpring (RM3200). However the member fee is only RM90. This price includes the starter kit and monthly magazine called Amagram which shows the latest promotions and events. Renewal is by at RM43. Do note that RM90 is fully refundable.

You may purchase the faucet so that eSpring doesn't need to fix at the water tap. For example see here.

eSpring is the world’s No. 1 selling brand of home water treatment systems. However, whether it suits your requirement or not depends on you.

Coway is RO water which is demineralised water. WHO did a report on the health risks from drinking demineralised water. So it is not recommended to drink RO water.

NSF certification certifies what the water filters can filter. It is proof that the claims from the manufacturer on what the water filter can filter is true. It also shows what contaminants can be filtered. That is why all water filters want to be certified by NSF, but not all can.

eSpring has 4 NSF standards (42, 53, 55 and 401). You can check it on NSF website.

Verify Markets

Sorry for not linking the report. Here you go: Verify Markets


NSF is a non-profit organisation in USA, not Malaysia. It cannot be bought. Like what is mentioned above, if the certification can be bought, big companies certainly will be able to afford to pay for it and buy it.

To be certified by NSF, the water filters need to be tested again and again every year to maintain its certification.