I been a long time buyer of Bosch and Electrolux appliances. Generally of the mentality European brands are better than Asian ones.

Unfortunately that is only true for appliances that are actually made in EU and sold here as a premium model . We have a Bosch washer that is now 18 years old and the only thing done to it is cleaning and we replaced the belt and seal. We also have an Electrolux washer that was 26 years old before it recently said goodbye to us because we decided to give it away to a needy family. The secret?? They were made in Germany and Italy. All the Bosch washers sold in Asia now are made in China while the Electrolux ones are made in Thailand. All would deliver 3-5 years of problem free experience but whether it would make 10 years or not is a different story and ultimately whether you can put up with the after sales or not.

Recently the house of an aunt of mine had a power surge and that destroyed or damaged many of the electrical goods in that house as well as those of her neighbours.

I found out first hand which brands had good after sales service as her house had all the different brands you could think off. LG washer, Electrolux washer, Electrolux dryer (yes she has 2 washers), Daikin and Panasonic air conditioners, Bosch, Midea and Panasonic refrigerators, Haier deep freezer, Teka and Rinnai hobs, Teka hood, Samsung and Philips TVs and Panasonic as well as Alpha fans.

LG if under warranty they will send a technician in 24 hours. If out of warranty must pay transport fee or self carry. Anything can be repaired but not necessarily economical to do so as they usually have parts for models that are up to 10 years old and sometimes it can be retrofitted with more recent parts if you are willing to pay. Expensive? No. Cheap? I expected it to be cheaper.

Electrolux, horrible service took 6 hours just to get through to the contact centre and then 2 days for a technician to arrive. Parts? Not the most expensive but definitely not cheap, availability limited if it is not a common part. Waited 3 weeks for a circuit board that cost RM300 and the technician had the cheek to tell us the part seldom breaks down therefore that is the reason we had to wait so long for the part. RM420 for the motor and RM180 for labour. It was fixed and it was up and running again which is not bad for a 7 year old washer. He did tell me next time to call him directly instead of going through Electrolux as if it is out of warranty he can do it for less and even if the machine is more than 10 years old he can fix it.

Bosch also the same story, in order to get through to their service centre I went to their master retailer at Publika and asked the staff there to call someone for me.

The one that came same day? Midea. Someone picked up the phone on the 3rd ring and 3 hours later a technician was at her house. 40 minutes later that refrigerator was working again. Compressor RM620, motherboard RM170, bulbs replaced for free and labour charge only RM120. In contrast that Bosch refrigerator's compressor cost RM4k, the motherboard RM1.4k and the labour + transportation for a side by side refrigerator? RM900 as they would not send out a technician to fix it on site. The Panasonic that is similar in size but 2 years older than the Midea took 2 days for a technician to show up, RM900 for the compressor and RM190 for the board. Labour RM140 + RM60 for transportation (technician came to the house)

An interesting snippet from the whole experience? We sold the Panasonic fridge on Mudah for RM600 after it was fixed. That Bosch refrigerator that cost RM11k to buy 6 years ago had to be scrapped as if want to fix must pay the full amount upfront and then wait for who knows how long with no guarantee that it would be problem free.

Thankfully everything reimbursed by TNB which was a consolation but the inconvenience was something else.

I need to buy a new washing machine la. Any recommendation at a budget below MYR1500?

FL or TL is ok, priority is reliable, trouble free and preferably good after sales service. Kindly leave
Electrolux out. coz very very bad after sales service.
TKS

Which model please...Have read of some models,,
TL LGT2313VSPM
TL LG TH2113DSAK (Full stainless steel tub) 13kg (Big)

LG WD MD8000WM 8kg

Any feedback from users will be highly appreciated. Tks a lot,

May I know which model are you shopping for ?

DD tech is in the market for a long time. My Toshiba wm oredi 5 years.

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anyone have contact to replace beko front loading washing machine door?

Apparently it cracked and need to be replace.

Thank you

Hi, plan to buy FL washing machine, and separate dryer. For FL washing machine, thinking 9-10 kg is sufficient, and for dryer probably 7~8 kg is enough. just have few question:

1. For budget RM4~5k (the lesser is better, need to save some money), which brand should i go? Currently looking at Electrolux, but seems like most forumer here is using LG

2. Or should I buy combo unit instead of separate washer & dryer?

I am planning get one of the following. Which one would be better choice?

1. LG 10.5kg washer FV1450S4V
2. Beko 10.5kg washer WTE10745.

For front loading washer+dryer combo, using liquid type or powder type of detergent is better for the machine longevity?

Hi all, want to ask for a family of 2 adults, and 2 children (7 and 2 yo), is 10.5/7kg Front Load Washer Dryer from LG going to be enough?

The bigger one, 15/8kg Front Load Washer Dryer is higher than my kitchen top. So need to find smaller one.

Hey Guys, as i am looking for a washing machine, I am told about the Brandt Washing machine and it's apparently an european brand. I'm wondering if anybody has heard about Brandt.

Looking for TL washing machine recommendation. Budget about 1-2k and probably 11-13kg load. So far I am leaning towards Panasonic but I am not sure if there are any other better brand.

How about Panasonic?

Pana not that famous in washing machine compare to Electrolux and lg, but no big issue I guess

Hi sifus, was considering LG FL washer...
But also have dilemma of buying with dryer or not...
I heard that 2 in 1 (washer + dryer) machine is less reliable...
Wanted some input from those who has those machine before...

Anyone using Xiaomi/Mijia Smart Washer + Dryer with app connectivity here? What's your take on it?

https://shopee.com.my/XiaoMi-2-In-1-Smart-W...a2-ad1db7894cc4

Is it worth buying Washer Dryer Combo or just standalone washing would be suffice?

And I couldn't decide to stick with Samsung or LG.

Been seeing a lot of LG promos lately and I'm skewed towards LG for now.

I'm still deciding front load Samsung 10kg vs LG 10kg

Samsung - WW10TP44DSX
LG - FV1450S4V

Both pricing are quite identical and seems like LG inverter DD has slight edge against Samsung's Digital Inverter.

Any input from users here?