i juz wan they to take action and not stopping them rant here. take action better den juz talking without doing anything. right? if u don wan to do anything to improve, then there is no meaning for u to keep rant here and there. and if u see my previous post, i am asking and encouraging them to lodge a report. so the ministry can take action. but if juz using mouth rant here and no action been taken, there is no meaning. example: like u wan sell an item but u never told ppl about that, how u gonna sell the item? maybe some alrdy lodge a report, but most of the ppl stil havent. right? u don even know my meaning but juz know how to scold ppl. from here, i can know how u judging ppl. u can judge ppl without using mind and understanding what i am trying to say, but nvm. i not here to argue with u. what i hope is all who is involved is go lodge a report, dont scare to be troublesome.

This post has been edited by gliew_87: Sep 24 2008, 02:38 AM

recenlty i get better ping and speed but sometimes broswring international website quite slow

haiz. msian so pity. hoping outsider company can come here and invest. so we got many choices and wont suffer.

reply from tmnet about high ping latency... lol official statement.



Firstly, our appreciation for bringing this matter to our attention and sincere apologies for the inconvenience caused. We wish to assure you that TM takes feedback from all our customers very seriously, especially when it relates to the quality of our services. We wish to tell you that we have restored your local website's latency problem.

We would like to clarify that the issue you are currently facing is due to international link performance. Upon completing the troubleshooting on our end, we have concluded that our domestic connectivity is up to mark.

On the matter of the slow performance of our international link, we would like to inform you that the performance (throughput/latency) is still subject to the inter-ISP connectivity, for both domestic and international; and is not solely dependant on the performance of the host or the host of the intended destination itself. Please note that TM does not have any control over the availability of the international hosts' performance.

We wish to inform you that as an Internet Service Provider, TM's role is in providing Internet connectivity and access; but is unable to guarantee the delivery of the contents and performance of the host; which is not within the domain of TM. In fact as part of our network performance policy, our international traffic management capability is designed to cater for all customers' requirements to ensure they have optimal experience using the Internet.

While all our policies are in place to ensure better service assurance domestically, it is very unlikely that any ISP would be able to guarantee an end-to-end performance to international sites. As we do recognise that our customer base has increased, we are making continuous efforts to upgrade our infrastructure to meet the requirement for higher bandwidth capacity.

Once again, our appreciation for your feedback, and most importantly for being our valued customer.

Thank you.

Regards,Khairul Firdaus Kamarudin
Rapid Response Team
Contact Center Management & Internet Services
CSM, TM Retail

This post has been edited by gliew_87: Sep 26 2008, 11:04 AM

haha, when something better den other den they will start compare. when something lousy den ppl, they will say the testing standard not suitable for malaysia. aduh. why cant juz accept the fact we are behind den other countries so much. even thailand and indonesia are chasing us closely. what a shame.

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Added on September 26, 2008, 11:09 amlol from rapid response team.. i email them for a long time which need mcmc to help me forward and waited so long to get reply from them. really RAPID....

This post has been edited by gliew_87: Sep 26 2008, 11:09 AM

they not accept speedtest at speedtest.net. they only will request u check from their speedometer

streaming hard lor. one min videos need wait so long keep buffering, damn. other than that, ok and normal for me

u two so funny. seems joking omre then be serious. a big prob, transport

damn. high ping now. cant play. bored. sienz. niama streamyx

shit. again high ping. sent a complain to help@tm.com.my waiting for reply. if no reply gonna complain at skmm again.



cant even host a game and play properly. damn

This post has been edited by gliew_87: Oct 5 2008, 02:41 PM

tmnet called me ask about my prob. lol. they said got upgrading at tmnet making us slow and high ping. lol. why alwys official statement? they gona check my house outside exchange box. haiz.

too bad jaring is not in my area. sad. more sad is today MALAYS snatch my shop phone.

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Added on October 7, 2008, 10:51 pm2 phone gone. sad

This post has been edited by gliew_87: Oct 7 2008, 10:52 PM

desperate housewive.

the easier way is, u go naked and run to tmnet building and put a banner ask they upgrade the speed and service and sure comfirm, the news will in all newpaper and tv maybe.

i can get nice dl around 150-170 and smooth playing game with 118.xx.xx.xx but canot streaming video with smoothly. what is this happened?

today i juz called tmnet asking maybe they can change my ip range to 60.51 or 60.53 cause i now keep geting 118 or 124 ip range. but seems the tech guy still newbie and wasting my time, i juz said nvm and close d phone. he asked me how i get the info ip info, i said from my router, he answered me router info ip is router de, streamyx ip is dynamic ip lo. who the hell dono about streamyx ip info can get from our router, and it doesnt concern with my question. aduh. i felt like beh tahan den said nvm and close. streamyx oh streamyx i faint.

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Added on October 24, 2008, 9:45 amlast time i can get 60 ip range but not more. weird. after getting 2mbps speed for 1mbps package, i getting this ip range 118 and 124.

This post has been edited by gliew_87: Oct 24 2008, 09:45 AM

hoping getting 60 range ip....

i normally can reach 150kb/s-170kb/s.

don show up what u dling. illegal stuff cant show de...

why i keep getting damn ips. i getting 118.100.x.x 118.101.x.x, and 214.12.x.x

i wan back my 60.51 or 60.53 or 60.54