QUOTE(littlediana @ Nov 16 2008, 08:44 PM)
p3 question
kotter change model
blur here
wat is the 4 factors that cause resistance to change?
how to deal with resistance to enable driving forces of change?
how is kotter and kurt lewin linked? eeeee blur....
help me pls
tq tq tq ...

Lewin touches on 2 theory = 1) Force-field theory & 2) Change process model.
1) Force-field theory
We need to identify the forces that requires company to change & forces restrainging the changes.
Example : You want to eat at 5 star hotel but usually you ate at hawker stall.
Forces requiring change = You want to appear more elegant.
Forces restraining change = You don't have enough money.
2) Change process model
We need to "unfreeze" old way of doing things (make them feel dillusioned about current way).
Then we perform the "change" necessary (on 7S)
The we "refreeze" the new culture (so that they won't revert back to original state).
Next is Kotter (& Schlesinger) on HOW TO Weaken restraining forces :
1) Education & communication = create awareness
2) Participation & involvement = create sense of belonging
3) Facilitation & support = Offer reward & coaching
4) Negotiation = Reach "win-win" situation.
5) Manipulation = Bribe Or appease the informal leader of resistance
6) Coercion = Serve warning / get tough.
Now to answer on your question of how they are linked :
Force field theory & Kotter :
In force field theory we need to identify potential resistance.
Then we need to tak poactive steps to weaken it (hence come Kotter 6 steps).
Finally we implement the changes.
In Change process model
The unfreeze part = we use (education & communication) and (particaption & involvement).
The refreeze part = we use (faciliation & support).
If you have any doubt PM me or if you want reference you can refer to Past year question June 2007, Question no 2. Sayonara

Added on November 16, 2008, 11:13 pm[quote=karhoe,Nov 16 2008, 08:21 PM]
I guess i'm comfortable with Sunway, why do you guys say that the lecturers are inexperienced? I think the lecturers are very dedicated and I can understand what they teach.
I think the lecturer are fine but there are better lecturers out there (you need some effort to find appropriate one).
Most of the people go to Sunway because they want the "sunway" tag at their resume & dedication of lecturer (facilities are added bonus).
However if you want strictly the best lecturer they are considered "2nd best" in terms of experience, wealth of knowledge & reputation compared to those lecturer recommended at this forum (well most of them

).
Even sunway student take some papers outside (namely audit if i am not mistaken).
I undertand concern of student because they want the best out of everything so they go for "simplicity" mode by taking at the "best" centre.
However if you want the optimal result, you need to practice this motto "I choose lecturer not college".
Remember we are not talking about degree (where you study everything under one roof) but professional qualification where you are "given" option to self study or choose your own lecturer.
Of course you rather to tell your relatives you are studying at sunway than KSA ? (Ha HA me too

but that time i am still immatured)
This system will create a "HYPER" competition which breeds efficiency among lecturers. You will ask why if these so famous lecturer never teach at big & classy university but settled on less known centres ?
I will answer these in detail next time but its due to 3 main factors : Low stress, Higher return & flexible period.
Most of these lecturer earn 10 - 20 times more than sunway lecturer (even offer better quality too).
However i vehemently support your "dedication of teaching by sunway lecturers" but they are more concern about your marks (hopefully prize

)
This post has been edited by Topace111: Nov 16 2008, 11:15 PM