Why this topic is closed without any reply?

Thanks.

Please make sure that you answer to the query before closing a thread and leave the customer hanging. It was left unsolved for so long that I've got my item back.

When I was there to collect my item, no action was done and the same girl was on the phone. So, yeah. I waited for her to finish her "important" conversation about "movies and some gossips" for about 5 minutes before I was finally entertained.