i know that this thread/post will not draw any attention from anyone, or anyone really give a damn about what i'm gonna post. Oh well, in my desperate times, i'll give it a try.


Dear C-Zone staff/workers/supervisors/technician/whomever is concern

i sent my PSU for warranty after 2 week plus from the date i bought it, due to buzzing sound and flickering on my monitor screen. the PSU is brand new, out of the box
Initially i was planning to chip out more money and change but the person in c-zone asked me to send for warranty
therefore this my receipt's particular. Was told to wait 2-3 weeks


FOR RMA ISSUES

1. Technical Job Sheet Number: EXT (Reference Doc:40831)
2. SRV#: LW4-3672
2. Item On Warranty: COOLER MASTER 500 WATTS PSU
3. When Was The Item Sent : 2-8-2008
4. Problem Faced With It: Buzzing sound, monitor flickering, screen freeze
5. Checking On Status / Issues: i have called 7 times and i always get the same answer

a. not yet not yet
b. 1 month 1 month
c. 2-3 weeks, 2-3 weeks
d. its in the factory, we dont know anything, you wait lo

-the reason i post this here is

1. can i know the status of the psu, life's is very difficult without a pc.
2. can i know when will my PSU be back, or at least tell me the status, i'm practically begging to know how's my PSU is doing, (my past experience with overclockers shop in low yat was, i sent my graphic card for warranty, and until now (6 years) still haven't come back), i don't want this to happen again

3. please, anyone who can help me please help, i really liked c-zone and i dont like to be cheated again in low yat, everytime buy something from low yat, then if got problem, ppl there like dont care and ask you to pay more and stuff. Some sales person dont even wanna look at you and ask you to f*** off and we have to practically beg to ask what is wrong with the things we bought. Note that we are the customers but we have to be treated like dogs when go to low yat and ask about something that we bought with our money

i know that i'm not an expert in computer hardware and stuff, but that doesn't mean we customers be treated in such a way. basically is like slaughtering a dumb passerby.

i really appreciate any help which can be offered by anyone.
i sincerely apologize if this post offended anyone.

This post has been edited by rzeznikj: Aug 13 2008, 09:54 PM

thanks alot

kudos to all c-zone staff for their prompt action, my pc is up and running

thanks again for C-Zone