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 Warranty & Complaints, Rant Rant Rant

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man_evolution
post Aug 23 2010, 12:43 PM

New Member
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Junior Member
16 posts

Joined: Jan 2006
From: Somewhere around Malaysia


What I want to say here, the C-Zone services was really bad..Because of what?
Here is my story:

I have send my GC GigaByte 9600GT to the service center at level 3 about 3++ month ago..Their technician told me that my GC need to repair because of blue screen & display sometimes disappear/black screen.. So, I agree to repair it..After that, I still not received any call from them that told me about the GC was completed repair. On 13 August 2010, I try to call the services center number to check the status for the GC & they told me my GC was ready to be collect. How come they never contact me when the GC was completed repair. vmad.gif sad.gif
On saturday morning (14 August 2010), I have go to service center to collect my GC & pay RM20 for the service charges..When I go back & try my GC on my PC at home..I'm really frustrated when I found out that my GC still have same problem vmad.gif How come they never tested before give back the customer..That was not right thing..Are they really working or not? I will not pay anymore for service charges..I felt disappoint as the customer..I have waste my time & cost (paying parking fees) just only to take the GC..What are your opinion about this?What I should do now? Please advise sad.gif


 

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