how fast is the restoration if i comlaint here?

This post has been edited by ekudz: Dec 24 2009, 02:36 AM

Hi C-Zone.

My name is Saiful .. i bought ur pc last year on Dis. On November 6th i think my HD suddenly not working and i sent the HD to ur service center inLowyat. It took almost 4 weeks until they called me to inform Hd replaced and this is when i called up and asked. 1st they said need to take another 2 weeks so i really piss off!! i spoke to Miss San ( i think ). Then after 1 week Miss San called up and said can get my Hd. When i checked warranty already expired 2 days ago.

I asked Miss San how if my Hd having problem again but no warranty, 1st she said nothing can do so i was pissed off again because because of C-Zone late respond i got my Hd late and this is after i scolled them on the phone. Then she said gave me 1 week warranty.

Now the story my Hd not working again.. come on C-Zone whats the deal here. Here the details.

1. Technical Job Sheet Number - NONE
2. Item On Warranty Seagate 500gb 72000 SN : 9QM997BT
3. When Was The Item Sent - sent for replacement Nov 5th - received back 5th Dec
4. Problem Faced With It ( Hard Disk Drive Cannot Be Detected )
5. Checking On Status / Issues - i need a solution!!

Ive been checking in forums local and international they said mostly 500gb Seagate Hd is problem... if this is true then why the hell u guys sell the Hd. I want this issued to be resolve or not i will complaint it to SKMM,MCMC etc.

U dont know how much data ive lost on the 1st problem.. then after i collected back the data now problem again.

I want solution and dont give me reason that nothing u can do .. this is ur product!! if i used it and problem after warranty i can accept but its under your warranty and because of the delay the warranty expired. please dont make me think that this a scam ur customer how to expired the warranty. I did asked them just replace another Hd but nooooo .. they need to check 1st. then said no stock.. common laa... 500gb no stock.. u make me laugh.. if i 160gb is reasonable!!

Then u guys just replace with another Hd .. that simple!! NOW I WANT REPLACEMENT but not SEAGATE !!

Ive check and my HD is 5 years warranty but WHY when i check on SEAGATE.COM it shows my warranty got another 4 years. My HD only can be use for 3 days after i reformatted and change the SATA cable..
If u change my HD on 6th Disember 2009 it suppose to be 5 years right for the new 1 ..
I want this problem to settle A.S.A.P !! I will go to your shop after this and please dont give me crap about no warranty .. u can see within the SEAGATE website!! i will post this also inside LowYat.net..

Please contact me ASAP - email me 1st then i give u my contact number!!
ekudz@streamyx.com , ekud6881@yahoo.com.my

Thanks Nagato,

but i hope person in C-Zone could clarify it with my problem ..